157 customer relationship manager jobs at 105 companies in Everett, MA

1w
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Capital Sales - Customer Relationship Manager - Capital
Buffalo or Boston or Miami or San Francisco or Detroit or Dallas or Los Angeles or Chicago or Las Vegas or New York or Houston or Atlanta
$62k-$74k/yr OnsiteFull Time
ACV
ACVNASDAQ: ACVA: Provides a digital marketplace for wholesale vehicle auction transactions.
2+ YOE2+ years in finance services,5+ years in customer service/sales; bachelor’s preferred; automotive experience desired; strong communication, sales, portfolio management and risk mitigation skills; CRM and analytics experience required.
Google Products, Salesforce
3d
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Senior National Relationship Manager
Chicago or Cincinnati or St. Louis or Philadelphia or San Francisco or New York City or Kansas City or Boston or Atlanta or Minneapolis or Dallas or Richmond
$160k-$189k/yr RemoteFull Time
Federal Reserve System
Federal Reserve System: The central bank of the United States.
7+ YOEBachelor's or equivalent experience, minimum 7 years' related experience, advanced Federal Reserve product knowledge, excellent communication, valid driver’s license, ability to travel up to 75%, US work authorization required.
1mo
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Customer Success Manager
Seattle or New York City or Boston
$85k-$115k/yr RemoteFull Time
Pearl Health
Pearl Health: Technology platform for primary care value-based care management.
4+ YOEBachelor's degree or equivalent experience, 4+ years in provider-facing customer success or enterprise relationship management, experience in value-based care, executive presentation skills, strong relationship-building, willingness to travel up to 25%.
HubSpot
2mo
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Customer Success Manager
Boston, Massachusetts, United States
$90k-$110k/yr HybridFull Time
Black Kite
Black Kite: AI-native platform for third-party cyber risk management.
SaaS/CRM experience, strong communication, cybersecurity knowledge, and ability to manage executive relationships.
Salesforce, Gainsight, Vitally, Microsoft Office
1mo
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Customer Success Manager
Boston, Massachusetts, United States
HybridFull Time
Nasuni
Nasuni: Provides cloud-native file storage and data management platform.
3+ YOEBachelor's or equivalent, 3+ years in customer success or related B2B SaaS role, experience managing commercial accounts, familiarity with CRM/Customer Success tools, strong communication and strategic relationship skills, hybrid work (3 days onsite).
Gainsight, Salesforce, Totango, ChurnZero, CRM, Microsoft Copilot, ChatGPT, Claude
2mo
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Senior Customer Success Manager
Burlington, Massachusetts, United States
OnsiteFull Time
Veracode
Veracode: Provides cloud-based application security testing and risk management solutions.
5+ YOE5+ years in Customer Success, Consulting, or technical account management; strong communication; ability to manage multiple priorities; experience with strategic relationships; Bachelor's degree (Masters preferred).
1mo
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Customer Success Manager
Waltham, Massachusetts, United States
$80k-$120k/yr HybridFull Time
Allego
Allego: Provide a modern revenue enablement platform for sales teams
5+ YOE5+ years in SaaS client services with implementation, onboarding, and relationship management; strong project management, communication, and cross-functional leadership; proficiency with Google Suite, Salesforce.com, and Microsoft Office.
Google Suite, Salesforce.com, Microsoft Office, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Customer Success Manager
Boston or United States
$80k-$95k/yr RemoteFull Time
InvoiceCloud
InvoiceCloud: Provides digital billing and payment solutions for essential services.
Experienced relationship manager who drives client retention, digital adoption, and portfolio growth; proficiency with Salesforce and Microsoft Office; background in billing/payments or SaaS preferred.
Salesforce, Microsoft Office
2w
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Team Manager - Customer Service
Quincy, Massachusetts, United States
$68k-$73k/yr OnsiteFull Time
Arbella Insurance Group
Arbella Insurance Group: Provides property and casualty insurance to individuals and businesses.
Bachelor's degree required; strong leadership, communication, customer service, coaching, problem solving, decision-making, analytical and relationship-management skills; contact center experience preferred; Microsoft Office proficiency.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3w
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Customer Success Manager, West
Cambridge or Oregon or Idaho or Nevada
$95k-$110k/yr RemoteFull Time
Cartwheel
Cartwheel: Virtual mental health support for K-12 school students.
5+ YOE5+ years customer success experience in education/edtech or school-based mental health preferred; 2+ years working in or around K-12; strong project management, communication, and stakeholder relationship skills; clinical license is a plus.
Google Sheets, Google Slides, Salesforce, Zoom, Asana
1mo
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Sr. Customer Success Manager
Boston, Massachusetts, United States
$85k-$157k/yr HybridFull Time
Hi Marley
Hi Marley: SMS-based conversational platform for property and casualty insurance carriers.
5+ YOE5+ years in customer success or related roles with enterprise customers; strong relationship building, cross-functional collaboration, consultative support, metrics-driven, and ability to travel about once a month.
Hi Marley
2w
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Customer Success Manager II
Cambridge, Massachusetts, United States
$74k-$120k/yr OnsiteFull Time
Forrester
ForresterNASDAQ: FORR: Provides market research and business advisory services to global leaders.
3+ YOE3+ years driving solution-oriented client engagement, project management with multiple stakeholders, senior-level relationship building, strong communication, commercial mindset, and comfort with AI and internal systems.
1w
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Customer Manager
Foxboro, Massachusetts, United States
$64k-$84k/yr OnsiteFull Time
Advantage Solutions
Advantage Solutions: Provides outsourced sales, merchandising, and marketing for consumer brands.
2+ YOEBachelor's or equivalent; 2+ years sales or retail experience (CPG preferred); strong written/verbal communication, project management, and MS Office skills; ability to build retailer relationships and drive client KPIs.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, web-browsers
3w
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Relationship Banker
Saugus, Massachusetts, United States
$24-$40/hr OnsiteFull Time
M&T Bank
M&T BankNYSE: MTB: Provides retail, commercial, and wealth management banking services.
1+ YOEHigh school diploma/GED, 1–2 years retail sales or customer service experience, strong communication, sales and risk management skills, proficiency with internet technology, ability to stand and lift up to 30 lbs.
1w
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Senior Customer Success Manager
Boston, Massachusetts, United States
$90k-$105k/yr HybridFull Time
LinkSquares
LinkSquares: Provides AI-powered contract management software for legal teams.
5+ YOE5+ years in SaaS customer success or account management with renewals, upsell experience; strong relationship, negotiation, and organizational skills; experience with Salesforce and customer-success tools.
Salesforce, Gong.io, Outreach, Catalyst
1mo
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Senior Customer Success Manager, Enterprise
Burlington or New York
$101k-$115k/yr HybridFull Time
Similarweb
SimilarwebNYSE: SMWB: Provides digital data and analytics for market intelligence.
5+ YOE5-6 years of customer success or equivalent experience; strong relationship-building, analytical and consulting mindset; client-facing; ability to turn data into actionable insights.
1mo
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Float Relationship Banking Supervisor
Blackstone, Massachusetts, United States
$25-$35/hr OnsiteFull Time
UniBank
UniBank: Mutual bank providing retail and business financial services.
1+ YOE1+ MgmtAssociate degree required (Bachelor's preferred); minimum 1 year supervisory experience; 1-2 years retail experience (retail banking preferred); cash handling, clerical accuracy, customer service, detail orientation, flexible schedule and travel to other branches.
1w
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Sr. Customer Success Manager
Boston or Massachusetts or New Jersey or New York City
$151k-$208k/yr OnsiteFull Time
Okta
OktaNASDAQ: OKTA: Provide secure identity management and authentication for enterprises.
5+ YOE5+ years customer success/account management experience with enterprise SaaS; strong executive relationship, presentation, analytical, and problem-solving skills; willing to travel up to 35%.
1mo
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Senior Customer Advocacy Marketing Manager
Boston, Massachusetts, United States
$149k-$209k/yr HybridFull Time
Recorded Future
Recorded Future: Provides AI-driven threat intelligence to protect organizations from cyberattacks.
5+ YOE5+ years in marketing with focus on customer advocacy, customer marketing, product marketing, content marketing, or brand storytelling. Proven ability to manage executive relationships and deliver measurable advocacy outcomes.
2w
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Customer Care Representative
Brockton, Massachusetts, United States
$23-$25/hr OnsiteFull Time
Casella Waste Systems
Casella Waste SystemsNASDAQ: CWST: Solid waste collection, recycling, and resource management services provider.
2+ YOEHigh school diploma/GED,2+ years customer service/inside sales experience preferred; strong relationship management, listening, problem-solving; proficiency with Microsoft Office and CRM systems.
Microsoft Office, Microsoft Dynamic for CRM