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54 customer success operations manager jobs at 44 companies in Florida

2w
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Manager, Customer Success Operations
Sarasota or Overland Park or Scottsdale
HybridFull Time
Tenex
Tenex: AI-powered managed detection and response cybersecurity services.
5+ YOE5+ years in customer success operations/revops or CS strategy in B2B SaaS or managed services; experience owning CS platforms and Salesforce data; strong analytics and operational build-and-run experience.
Velaris, Gainsight, Planhat, ChurnZero, Salesforce
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3d
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Senior Customer Success Manager
Pennsylvania or Georgia or Texas or Tennessee or Illinois or New York or North Carolina or Virginia or Massachusetts or Minnesota or Florida
$161k-$378k/yr RemoteFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Provides global edge-to-cloud technology solutions and IT infrastructure services.
8+ YOEBachelor's degree or equivalent and 8+ years of related experience in customer success, strategic account management, success planning, cloud operations, and customer adoption; occasional domestic travel required.
HPE GreenLake, Public Cloud Architecture, ITIL, ITSM, Agile, DevOps
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2mo
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Customer Success Manager
Palm Beach, Florida, United States
OnsiteFull Time
Compass
CompassNYSE: COMP: Technology-enabled residential real estate brokerage and agent software platform.
2+ YOE2+ years customer service, office management, hospitality, or operations experience; strong communication, problem-solving, and training skills; experience with Zendesk, Salesforce, or Confluence a plus; ability to work in-office and lift up to 25 lbs.
Zendesk, Salesforce, Confluence
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3mo
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Customer Success Manager (CSM), VIACHAIN
Florida, United States
RemoteFull Time
ORBCOMM
ORBCOMM: Provides industrial IoT solutions for tracking and monitoring global assets.
7+ YOE7+ years in customer success, account management, solution consulting, or strategic customer engagement. Strong ability to understand customer workflows, business problems, and value drivers. Excellent communication and cross-functional collaboration skills.
CRM, AI-enabled tools
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3d
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Senior Customer Success Manager
Pennsylvania or Georgia or Texas or Tennessee or Illinois or New York or North Carolina or Virginia or Massachusetts or Minnesota or Florida
$161k-$378k/yr RemoteFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Provides edge-to-cloud IT infrastructure and platform services.
8+ YOEBachelor's degree or equivalent, 8+ years of direct experience, customer success and large-account management expertise, cloud operating model knowledge, and familiarity with ITIL/ITSM, Agile, DevOps, and public cloud architecture.
HPE GreenLake, ITIL, ITSM, Agile, DevOps, Public Cloud Architecture, Public Cloud Operations
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5d
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Customer Success Specialist
Orlando, Florida, United States
$70k-$93k/yr RemoteFull Time
DHL eCommerce
DHL eCommerceFrankfurt Stock Exchange: DHL: Provides global e-commerce logistics and international shipping services.
5+ YOEBachelor's degree or equivalent experience, 5 years in logistics, customer success, transportation, supply chain, operations, or process management, plus analytical and cross-functional problem-solving skills.
Microsoft Office, Salesforce, Vantage, Webtrack, Ops Portal, Power BI
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2mo
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Senior Customer Success Manager
Austin or Miami or United States
OnsiteFull Time
Upshop
Upshop: SaaS platform for grocery and retail store operations optimization.
6+ YOE6+ years combined grocery retail and account management or retail operations experience; strong communication and presentation skills; able to travel 30-40%; CRM (Salesforce) experience; bachelor\u0002s preferred.
CRM, Salesforce
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4w
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Customer Success Manager, Orlando, Florida
Orlando or Florida
FieldFull Time
Proximie
Proximie: Provides AI-powered surgical collaboration and operating room analytics software.
2+ YOEHealthcare operations professional with 2+ years in surgical services, operating room management, or perioperative care; stakeholder management, clinical credibility, project management, and willingness to travel up to 50%.
Windows, Mac OS, Android, iOS
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1mo
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Director of Customer Success
Austin or Texas or Florida or Missouri or Arizona or Indiana or North Carolina or Wisconsin
RemoteFull Time
INNERGY
INNERGY: Provides cloud-based ERP and design software for custom manufacturers.
Proven leadership in Customer Success for SaaS/ERP, experience scaling teams, ownership of metrics and operations, familiarity with AI/automation and global teams, strong communication and cross-functional collaboration.
HubSpot CSP, EOS, INNERGY ERP, Microvellum CAD/CAM
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18h
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Customer Success Consultant - Hospitality
Orlando or Portland or Nashville or St. Louis
$55k-$70k/yr FieldFull Time
Frontline Performance Group
Frontline Performance Group: Provides SaaS and consulting for hospitality revenue optimization.
3+ YOERequires 3+ years in hotel operations, hospitality customer success, account management, consulting, or related work; hotel operations experience, analytical, presentation, relationship-building, commercial, organizational, and travel capabilities.
IN-Gauge, DeskMax, CheckMax, BookMax
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1w
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Client Success Manager
West Palm Beach, Florida, United States
RemoteFull Time
SMArtX Advisory Solutions
SMArtX Advisory Solutions: Providing cloud-based managed account technology and TAMP infrastructure.
3+ YOEBachelor's degree and 3–5+ years in client success, account management, implementation, or operations, ideally in financial services or FinTech; requires project management and Jira/Confluence experience.
Jira, Confluence
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2w
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Head of Enterprise Customer Success
Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Iowa or Kansas or Massachusetts or Michigan or Nebraska or New Jersey or Nevada or New York or North Carolina or Ohio or Pennsylvania or South Carolina or Tennessee or Texas or Washington or Wisconsin
$180k-$220k/yr RemoteFull Time
Zocks
Zocks: AI platform automating administrative workflows for financial advisors.
8+ YOE4+ Mgmt8+ years in enterprise customer success or similar, 4+ years people leadership, wealthtech/fintech experience preferred, executive credibility, operational rigor, and strong interest in AI.
Google Workspace, Slack, Zoom
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1mo
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Client Success Manager
St. Petersburg or Denver or Salt Lake City or Ramsey or Dallas
$60k/yr FieldFull Time
AppWork
AppWork: Cloud-based maintenance management software for multifamily property operations.
On-site property management experience required; knowledge of maintenance operations, client onboarding/training, strong communication, proactive, and tech-savvy.
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2mo
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Customer Value Operations Lead
Orlando, Florida, United States
$110k-$170k/yr HybridFull Time
Fortress Information Security
Fortress Information Security: AI-powered platform for supply chain cybersecurity and risk management.
3+ YOE3+ years in customer success/operations/product/FP&A or related roles; bachelor's degree or equivalent; strong PowerPoint, analytics, dashboard, and cross-functional execution skills; practical fluency with AI tools.
PowerPoint, AI tools
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1d
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Property Success Manager
Bradenton, Florida, United States
OnsiteFull Time
Prime Vacations
Prime Vacations: Manages luxury vacation rentals and hospitality properties in Florida.
2+ YOEAssociate degree or 2–4 years equivalent experience, 3 years customer service experience, Microsoft Office skills, strong communication, reasoning, and math skills, and flexible evening, weekend, and on-call availability.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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2w
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Client Success Manager
Florida, United States
OnsiteFull Time
Verra Mobility
Verra MobilityNASDAQ: VRRM: Provides automated traffic safety and tolling management solutions.
Bachelor's degree, extensive program/operations or executive administration experience, strong organizational and communication skills, Microsoft Office and PowerBI experience, willingness to travel, must pass NLETS background check.
Microsoft Excel, Microsoft Word, Microsoft PowerBI, ServiceNow (SNOW)
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1w
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GTM Operations Manager
Miami, Florida, United States
HybridFull Time
Iru
Iru: AI-powered platform for identity, endpoint security, and compliance.
4+ YOERequires 4+ years in Revenue, GTM, or Sales/Customer Success Operations at a B2B SaaS company; CRM operations, analytics, automation, sensitive-data discretion, and clear communication skills.
HubSpot, DealHub, Gong, Orum, Apollo, Hex, Notion, Stripe, Looker, Mode, SQL, DocuSign, AWS, ServiceNow
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1mo
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yr RemoteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
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3w
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Client Success Director
St. Petersburg or Boston or St. Louis or Atlanta or Morristown
$153k-$194k/yr HybridFull Time
Zelis
Zelis: Providing healthcare payment and claims cost management solutions.
10+ YOESenior leader with 10+ years driving client success at scale, strong financial and operational management, organizational design, change management, AI tool proficiency, and executive influence.
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5d
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Client Success Manager (MedInsight)
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Berwyn or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek
$79k-$145k/yr RemoteFull Time
Milliman
Milliman: Global provider of actuarial and risk management consulting services.
5+ YOEBachelor’s degree or equivalent experience; 5+ years in data analytics, healthcare, or related fields; client operations, cross-functional coordination, healthcare data, and strong communication skills.
Databricks, Microsoft Azure, Azure DevOps, Jira, Python, R, SQL, EHR
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