95 escalations jobs at 53 companies in Homestead, FL

3w
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Youth Wellness Advocate - Behavioral Health
Davie, Florida, United States
$16-$17/hr OnsiteFull Time
Adolescent Wellness Academy
Adolescent Wellness Academy: Provide intensive mental health therapy programs for teenagers.
Experience working with adolescents, de-escalation and documentation skills, bilingual English/Spanish required; emotionally regulated and able to escalate clinical concerns.
3mo
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FINRA Supervisory Specialist - PNC Wealth Management
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yr OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
1w
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Retail Sales Associate-London Square
Miami, Florida, United States
$15/hr OnsitePart Time
Bath & Body Works
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
Customer-first retail sales experience, effective communication, adaptability, de-escalation skills, and availability for varied evening, weekend, and holiday shifts.
DailyPay, Guild, Employee Assistance Program (EAP)
4d
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YES YOUTH AIDE
Fort Lauderdale, Florida, United States
$15/hr OnsitePart Time
Boys & Girls Clubs of Broward County
Boys & Girls Clubs of Broward County: Provides youth programs supporting academic, social, health, and career development.
Working knowledge of academic, education, career, health, and physical education programs; strong interpersonal skills, judgment, patience, and ability to de-escalate crises.
2w
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Compliance Lead
Plantation, Florida, United States
OnsiteFull Time
Inspected
Inspected: Remote virtual inspection and permitting platform for construction projects.
5+ YOE5+ years regulatory compliance or municipal permitting experience; supervisory/lead experience; strong statutory research, professional writing, escalation, and stakeholder-management skills.
Microsoft Office, Google Workspace, CRM systems, Permit Hub, document-management systems
2w
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Patient Representative Coordinator
Lauderhill, Florida, United States
OnsiteFull Time
Sanitas Medical Center
Sanitas Medical Center: Provides comprehensive primary and urgent care medical services.
1+ YOEHigh school diploma,1-3 years customer-facing experience, strong communication, computer and scheduling skills, ability to handle escalations and protect PHI.
eCW, Leap, Availity, POS
2w
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Asset Protection Detective, Dadeland - Full Time
Miami, Florida, United States
$17-$26/hr OnsiteFull Time
Macy's
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
Observe and investigate suspicious activity, partner with law enforcement, prepare reports, apply de-escalation, and support shortage reduction while handling sensitive information.
2d
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Lead Docusign Developer
Miami or Irvine or Irving
$107k-$134k/yr OnsiteFull Time
Lennar
LennarNYSE: LEN: Builds and sells quality residential homes across the United States.
5+ YOE5+ years of DocuSign administration and enterprise integrations; IAM, SSO, provisioning, roadmap, vendor management, escalation resolution, independent technical direction, and mentoring experience required.
DocuSign, DocuSign eSignature, Salesforce, JDE, ServiceNow, SailPoint, Okta, Azure AD, Microsoft Teams, Microsoft Outlook, API, Connect, Federated ID, SSO, IAM
2w
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ServiceNow Queue Manager
Fort Lauderdale, Florida, United States
OnsiteFull Time
Future Tech Enterprise
Future Tech Enterprise: Provides global IT solutions and enterprise managed technology services.
3+ YOE3+ years ServiceNow experience, familiarity with ERP and asset tracking, SLA monitoring and escalation, intermediate Excel, strong communication and attention to detail; U.S. citizenship required.
ServiceNow, ERP, CMDB, Microsoft Excel
23h
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Aventura Mall Concierge
Aventura, Florida, United States
OnsitePart Time
Turnberry
Turnberry: Develops and operates luxury real estate and hospitality assets.
Customer service experience preferred; requires communication, basic computer and computational skills, local area knowledge, multitasking, teamwork, and ability to de-escalate difficult situations.
1mo
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Teller Part Time Galleria
Fort Lauderdale, Florida, United States
OnsitePart Time
Wells Fargo
Wells FargoNYSE: WFC: Global provider of banking, investment, and mortgage financial services.
0.5+ YOE6+ months customer interaction experience; cash-handling accuracy; strong verbal communication, active listening, attention to detail, ability to follow policies and escalate risks.
1mo
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Store Manager - Aventura Mall
Aventura, Florida, United States
OnsiteFull Time
BYLT Basics
BYLT Basics: Premium transitional apparel for active and professional lifestyles.
Manage daily store operations, lead and schedule staff, handle inventory and cash procedures, enforce SOPs, resolve customer escalations, and maintain store appearance and safety.
1mo
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MHT (Full-Time)
South Miami, Florida, United States
OnsiteFull Time
Larkin Community Hospital
Larkin Community Hospital: Operates teaching hospitals providing acute and behavioral healthcare services.
BLS required; previous mental/behavioral health experience desirable. Knowledge of mental health disorders, crisis intervention, and de-escalation; strong communication and teamwork skills.
1w
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IT Triage Engineer
Miami, Florida, United States
$45k/yr OnsiteFull Time
New Charter Technologies
New Charter Technologies: Provides managed IT and cybersecurity services for businesses.
1+ YOEAt least one year of customer service experience, basic IT knowledge, effective communication, teamwork, and ability to manage and escalate service requests within established service levels.
ConnectWise, Microsoft Teams
5d
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Commercial Insurance Analyst
Charlotte or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$21-$48/hr RemoteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
2+ YOERequires 2+ years of commercial property hazard and liability insurance experience; call center, client relationship, escalation resolution, lending, risk, and financial analysis experience preferred.
2mo
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Member Engagement Specialist
Miami, Florida, United States
OnsiteFull Time
EdFed
EdFed: Member-owned credit union providing financial services in South Florida.
3+ YOEExperience developing/administering member surveys, service recovery, onboarding, processing new accounts, conducting outreach calls, reporting, and resolving member escalations; BSA compliance required.
1mo
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Sr Team Member, CSC Ops Sup
Miami Lakes, Florida, United States
OnsiteFull Time
Tractor Supply Company
Tractor Supply CompanyNasdaq: TSCO: Retailer of supplies for rural lifestyle and farming needs
2+ YOEMinimum 2 years customer service experience; ability to resolve complex escalations, excellent written and verbal communication, experience with online review platforms and order/fraud review.
Trustpilot, Google Reviews
3d
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Commercial Insurance Analyst
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$20-$48/hr RemoteFull Time
Accenture
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
2+ YOERequires 2+ years of commercial property hazard and liability insurance experience; call center, client management, escalation resolution, commercial lending, problem-solving, and communication skills preferred.
Microsoft Excel
2w
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Patient Representative Coordinator (68358)
Hollywood, Florida, United States
OnsiteFull Time
Sanitas
Sanitas: Provides integrated primary and urgent healthcare services at medical centers.
1+ YOECustomer-facing patient intake and front-desk experience (1+ years), high school diploma, strong communication, computer and scheduling skills, ability to handle escalations and protect PHI.
eCW, Leap, Availity, POS
2mo
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Tier 3 Technical Support Agent
Palo Alto or Miami
OnsiteFull Time
Pivotal
Pivotal: Manufactures personal electric vertical takeoff and landing (eVTOL) aircraft.
5+ YOE5+ years technical support experience with 2+ years in escalation/senior tier. Proficiency with Jira, CRM ticketing, log analysis, Grafana, AWS, and strong communication and critical thinking.
Jira, Microsoft Office, Hubspot, Zendesk, Salesforce, Grafana, AWS, terminal