163 escalations jobs at 78 companies in Weston, FL
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Supervisor of Resolutions / Escalations
Sunrise, Florida, United States
$60k/yrOnsiteFull Time
Choice Home Warranty: Provider of residential home warranty and service contract plans.
3+ Mgmt3+ years supervisory experience in escalations or customer service, strong coaching and analytical skills, proficiency with Microsoft Office/Excel, experience managing KPIs and process improvements; bachelor's degree preferred.
Adolescent Wellness Academy: Provide intensive mental health therapy programs for teenagers.
Experience working with adolescents, de-escalation and documentation skills, bilingual English/Spanish required; emotionally regulated and able to escalate clinical concerns.
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yrOnsiteFull Time
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
Hotwire Communications: Providing fiber-optic internet, television, and voice services.
10+ YOE10+ years in partnership or JV management with executive relationship building, governance, commercial acumen, escalation management, and cross-functional leadership.
INFUSE: Provides B2B lead generation and data-driven marketing services.
Proven client-relationship experience, strong communication and interpersonal skills, ability to manage priorities, handle escalations, and perform administrative tasks.
Hematology Oncology Associates of the Palm Beaches: Provides cancer treatment and hematology medical services.
Assesses oncology and hematology patient symptoms, prioritizes needs, escalates critical concerns, documents in the EMR, provides instructions, and coordinates care and follow-up.
Boys & Girls Clubs of Broward County: Provides youth programs supporting academic, social, health, and career development.
Working knowledge of academic, education, career, health, and physical education programs; strong interpersonal skills, judgment, patience, and ability to de-escalate crises.
Sanitas Medical Center: Provides comprehensive primary and urgent care medical services.
1+ YOEHigh school diploma,1-3 years customer-facing experience, strong communication, computer and scheduling skills, ability to handle escalations and protect PHI.
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
Observe and investigate suspicious activity, partner with law enforcement, prepare reports, apply de-escalation, and support shortage reduction while handling sensitive information.
Mental Health Tech, Behavioral Treatment Unit, Jackson Behavioral Health, Full-Time, Nights
Miami, Florida, United States
OnsiteFull Time
Jackson Health System: Operates a network of public hospitals and medical clinics.
0+ YOEProvide patient observations and direct care in a behavioral treatment unit, use de-escalation techniques, assist with activities of daily living, and document patient status.
Hard Rock Digital: Developer of online sportsbook and interactive gaming platforms.
Perform identity verifications, risk-based decisions, KYC/AML compliance, customer communication, and shift escalation; strong attention to detail and data protection awareness.
Inspected: Remote virtual inspection and permitting platform for construction projects.
5+ YOE5+ years regulatory compliance or municipal permitting experience; supervisory/lead experience; strong statutory research, professional writing, escalation, and stakeholder-management skills.
Microsoft Office, Google Workspace, CRM systems, Permit Hub, document-management systems
Larkin Community Hospital: Operates teaching hospitals providing acute and behavioral healthcare services.
BLS required; previous mental/behavioral health experience desirable. Knowledge of mental health disorders, crisis intervention, and de-escalation; strong communication and teamwork skills.
Future Tech Enterprise: Provides global IT solutions and enterprise managed technology services.
3+ YOE3+ years ServiceNow experience, familiarity with ERP and asset tracking, SLA monitoring and escalation, intermediate Excel, strong communication and attention to detail; U.S. citizenship required.
New Charter Technologies: Provides managed IT and cybersecurity services for businesses.
1+ YOEAt least one year of customer service experience, basic IT knowledge, effective communication, teamwork, and ability to manage and escalate service requests within established service levels.
Acadia HealthcareNASDAQ: ACHC: Operator of behavioral health and addiction treatment facilities.
1+ MgmtBachelor's in clinical healthcare, risk management, business or related; supervisory experience; certifications in CPR and de-escalation/restraint; knowledge of clinical risk, incident reporting, and compliance.