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11,615 experience manager jobs at 2,649 companies in Springfield, OH

2mo
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Experience Strategy Manager
Arlington or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE4+ Mgmt6+ years in Experience Strategy/Design; 4+ years leading engagements; 3+ years managing designers; 3+ years linking experience to business outcomes; 3+ years embedding AI in strategy and design
AI tools, Product design, Strategy tools
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4w
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Experience Manager
Dublin or Columbus
OnsiteFull Time
Donaldson Plastic Surgery
Donaldson Plastic Surgery: Providing surgical, aesthetic, and functional medicine treatments in Ohio.
2+ YOEBachelor's degree required (retail, hospitality, or related), 2-5 years industry experience, strong written and customer service skills, ability to manage office operations, ensure confidentiality, and support/coach experience team members.
PatientNow, Microsoft Excel
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1d
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Vice President, Affluent Customer Experience Manager
New York or Columbus or Delaware or Plano or Chicago
$124k-$195k/yr OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
6+ YOE6+ years in financial services product/process/customer experience or project management; strong project management, stakeholder influence, analytics, and communication skills; bachelor\u0002s or equivalent.
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2w
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Customer Experience Manager
South Lebanon, Ohio, United States
$15/hr OnsiteFull Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOEHigh school diploma, 2+ years management experience, strong verbal/written communication, multitasking, creative thinking, ability to work flexible schedule and perform physical tasks.
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2w
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Customer Experience Manager
Westerville, Ohio, United States
$55k-$60k/yr OnsiteFull Time
Birge & Held
Birge & Held: A multifamily property management focused on creating exceptional resident experiences and community building.
3+ YOE3+ years customer service leadership or property/hospitality management; high school diploma or GED; strong communication, interpersonal, time-management skills; proficiency with Onesite or Yardi and Microsoft Office.
Onesite, Yardi, Microsoft Office
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1w
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Senior Manager, Patient Experience
Columbus, Ohio, United States
$85k-$105k/yr HybridFull Time
Gifthealth
Gifthealth: Digital pharmacy platform streamlining prescription fulfillment and patient support.
5+ YOE2+ MgmtBachelor's degree or equivalent;5+ years leading call center or patient experience operations with 2+ years managing managers;knowledge of patient experience metrics and HIPAA;strong people leadership and data-driven problem solving.
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1w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr HybridFull Time
LexisNexis
LexisNexisNYSE: RELX: Provides legal research and business analytics software solutions.
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Qualtrics, Medallia, Salesforce, Zendesk, LLMs
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1w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr RemoteFull Time
RELX
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
Experience in CX or related field with journey mapping, AI/LLM familiarity, project leadership, analytics with CX metrics and platforms, and stakeholder influence skills.
Qualtrics, Medallia, Salesforce, Zendesk, chatbots, LLMs
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1w
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Experience Design Manager Sr
Pittsburgh or Raleigh or Orlando or Cleveland or Columbus
$123k-$252k/yr OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
8+ YOE5+ MgmtLead and develop design teams, apply systems thinking and process/workflow design for enterprise platforms, establish design systems, leverage research and data, and influence cross-functional stakeholders. Typically 8+ years experience with 5+ years management.
Figma, JavaScript
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1mo
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Manager, Stores Credit Experience Manager
Deerfield Township, Ohio, United States
$56k-$94k/yr OnsiteFull Time
Macy's
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
Lead and develop credit customer care team; strong knowledge of credit operations, billing, and regulatory compliance; analytical and digital service competency; 2-5 years direct experience preferred; high school diploma encouraged.
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1w
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Senior Manager Customer Experience (On-Site)
Groveport, Ohio, United States
OnsiteFull Time
Integra Beauty
Integra Beauty: Developing and scaling innovative hair care and beauty brands.
5+ YOE3+ Mgmt5+ years CX experience with 3+ years managing teams, DTC/e-commerce background (beauty preferred), experience implementing AI/chatbot automation, familiarity with Shopify and enterprise ticketing/ERP; bachelor's/MBA preferred.
Shopify, Gladly, Gorgias, Zendesk, NetSuite
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1w
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Product Manager, Applications & Experience
Columbus, Ohio, United States
OnsiteFull Time
Hexion
Hexion: Manufactures specialty resins and adhesives for industrial and construction sectors.
5+ YOE5+ years product management in software including 2+ years owning technical/platform products in Agile/Scrum; 2+ years in industrial/manufacturing software; experience shipping operator-facing applications; strong discovery and cross-functional leadership skills.
Agile, Scrum
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2w
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Assistant Manager - Service Experience - Easton Market Rack
Columbus, Ohio, United States
$17-$24/hr OnsiteFull Time
Nordstrom
Nordstrom: Operates luxury department stores and off-price retail outlets.
Retail management experience with strong coaching, communication, organization, and ability to drive results; proficiency with Microsoft Windows, iOS, and Android; high school diploma preferred.
Microsoft Windows, iOS, Android
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1mo
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Manager of Web Experience & Operations
United States or Phoenix or San Antonio or Columbus or Charlotte or Chicago or Denver or San Diego or Houston or Los Angeles or Seattle or Washington or Boston or San Francisco or New York City or San Jose
$98k-$139k/yr RemoteFull Time
Included Health
Included Health: Provides integrated virtual care and healthcare navigation services.
5+ YOE5+ years managing production marketing websites with strong WordPress, technical SEO, HTML/CSS/JavaScript, analytics (GA4, Search Console), CMS publishing, project management, A/B testing, and experience using AI/LLM tools.
WordPress, HTML, CSS, JavaScript, GA4, Google Search Console, Asana, AI, LLM-based tools
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2w
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Manager of Financial Center Experience and Enablement
Columbus, Ohio, United States
OnsiteFull Time
Northwest Bank
Northwest BankNASDAQ: NWBI: Provides retail and commercial banking and financial services.
5+ YOE3+ Mgmt5+ years retail banking or financial center leadership, 3+ years leading teams, strong coaching and change management, data-driven decision making, Bachelor's in business/finance preferred, proficient with Microsoft Office.
Microsoft Office
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1mo
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Experience Team
Columbus, Ohio, United States
$14-$20/hr OnsitePart Time
Rise Brands
Rise Brands: Operates themed entertainment venues featuring bowling and arcade games.
Friendly, enthusiastic candidate with excellent communication and guest-service skills; able to check IDs, manage waitlists, process transactions, assist at events, resolve game issues, and maintain cleanliness.
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5d
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Assistant Manager, Member Experience Training
Beavercreek, Ohio, United States
$80k-$92k/yr HybridFull Time
Wright-Patt Credit Union
Wright-Patt Credit Union: Member-owned financial cooperative providing banking and lending services.
5+ YOE2+ MgmtLead and coach training specialists, design and deliver Flight Path training, conduct needs analysis, partner with leaders, and travel to observe and reinforce frontline application.
SharePoint, Microsoft Teams
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19h
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Client Experience Lead
Columbus, Ohio, United States
$70k-$120k/yr OnsiteFull Time
Peak Retirement Planning
Peak Retirement Planning: Provides personalized retirement income, investment, and tax planning services.
Experience leading client experience or similar teams; delivering high-touch service, managing staff, planning client events, improving client processes; comfortable in high-accountability startup environment.
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1mo
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Chief Experience Officer
Richwood, Ohio, United States
OnsiteFull Time
Richwood Bank
Richwood Bank: Community bank providing financial, payroll, and marketing services.
8+ YOE3+ MgmtSenior leader to design and lead customer and team member experience; requires 8 years banking experience, 3 years management, bachelor's or equivalent, cross-functional leadership, metrics-driven, strong communication.
NPS
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3w
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SVP of Resident Experience
Columbus, Ohio, United States
OnsitePart Time
Makeready
Makeready: Operates a collection of independent hotels, restaurants, and retail experiences.
Organized, polished, detail-oriented leader to drive prospect engagement, resident onboarding, team supervision, and curated hospitality-driven resident experiences.
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