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10,287 experience manager jobs at 2,451 companies in Kettering, OH

2mo
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Experience Strategy Manager
Arlington or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE4+ Mgmt6+ years in Experience Strategy/Design; 4+ years leading engagements; 3+ years managing designers; 3+ years linking experience to business outcomes; 3+ years embedding AI in strategy and design
AI tools, Product design, Strategy tools
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2w
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Customer Experience Manager
South Lebanon, Ohio, United States
$15/hr OnsiteFull Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOEHigh school diploma, 2+ years management experience, strong verbal/written communication, multitasking, creative thinking, ability to work flexible schedule and perform physical tasks.
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4d
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Operations Experience Manager
Hamilton, Ohio, United States
$52k-$60k/yr OnsiteFull Time
The Home Depot
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
2+ YOE1+ Mgmt18+ and legally permitted to work in the U.S., flexible schedule including nights/weekends/overtime, 2+ years related experience with 1+ year leadership, high school diploma/GED preferred.
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1w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr HybridFull Time
LexisNexis
LexisNexisNYSE: RELX: Provides legal research and business analytics software solutions.
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Qualtrics, Medallia, Salesforce, Zendesk, LLMs
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1w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr RemoteFull Time
RELX
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
Experience in CX or related field with journey mapping, AI/LLM familiarity, project leadership, analytics with CX metrics and platforms, and stakeholder influence skills.
Qualtrics, Medallia, Salesforce, Zendesk, chatbots, LLMs
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1w
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Guest Experience Manager
Mariemont, Ohio, United States
$40k-$50k/yr OnsiteFull Time
LADD
LADD: Empowering adults with developmental disabilities to live and work.
2+ YOE2+ years hospitality/guest services experience with supervisory background; strong customer service, conflict resolution, ability to lift 40 lbs, work evenings/weekends/holidays, organizational skills.
POS
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4d
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PATIENT EXPERIENCE MANAGER
Cincinnati, Ohio, United States
OnsiteFull Time
Compass Group
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
2+ YOEHS diploma/GED required (BA preferred),2+ years service/in‑servicing experience preferred,customer service and coaching skills,proficiency with Microsoft Office,ability to coordinate patient satisfaction initiatives.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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1mo
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Manager, Stores Credit Experience Manager
Deerfield Township, Ohio, United States
$56k-$94k/yr OnsiteFull Time
Macy's
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
Lead and develop credit customer care team; strong knowledge of credit operations, billing, and regulatory compliance; analytical and digital service competency; 2-5 years direct experience preferred; high school diploma encouraged.
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1mo
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Digital Growth & Experience Manager
Cincinnati or Ohio or Kentucky
OnsiteFull Time
General Electric Credit Union
General Electric Credit Union: Member-owned institution providing banking and consumer lending services.
3+ YOEBachelor's in marketing or related field, 3+ years experience; experience with website optimization, analytics, UX, SEO, paid media, marketing automation/CRM; leadership and strong analytical, writing, and project management skills.
Google Analytics, Google Tag Manager, Data Studio, SEMrush, Kentico, Google Ads, Meta, Asana, Adobe Creative Cloud
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1w
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Manager of Team Member Experience
Cincinnati, Ohio, United States
OnsiteFull Time
Cooper's Hawk Winery & Restaurants
Cooper's Hawk Winery & Restaurants: Operates upscale casual restaurants with wine tasting rooms.
Restaurant management or trainer experience, 21+ years old, passion for hospitality, ability to lift 50 lbs and stand long shifts, strong communication and multitasking skills, flexible to work weekends and holidays.
Paylocity
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3w
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Business Experience Plan Expert
Pittsburgh or Miamisburg
$112k-$208k/yr OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
8+ YOEBachelor's degree, typically 8+ years industry experience, strong strategic planning, business case development, communication, and leadership skills; experience with program/portfolio management and cross-functional collaboration.
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5d
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Assistant Manager, Member Experience Training
Beavercreek, Ohio, United States
$80k-$92k/yr HybridFull Time
Wright-Patt Credit Union
Wright-Patt Credit Union: Member-owned financial cooperative providing banking and lending services.
5+ YOE2+ MgmtLead and coach training specialists, design and deliver Flight Path training, conduct needs analysis, partner with leaders, and travel to observe and reinforce frontline application.
SharePoint, Microsoft Teams
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1mo
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Patient Experience Regional Coach
Montgomery, Ohio, United States
OnsiteFull Time
TriHealth
TriHealth: Provides comprehensive hospital, clinical, and emergency medical services.
Bachelor's degree required; experience in healthcare coaching, design, and project delivery preferred; advanced coaching, problem solving, analytical, and communication skills; ability to develop and implement patient experience interventions.
CAHPS
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1d
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Client Experience Specialist
Covington, Kentucky, United States
$14/hr OnsiteFull Time
NorthKey Community Care
NorthKey Community Care: A community provider delivering mental health, substance use, and developmental disabilities services to the Northern Kentucky region.
High school diploma/GED required; customer support or receptionist experience preferred; strong communication, multitasking, and time-management skills; maintain confidentiality and EHR per regulations.
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2w
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Customer Experience Representative
Wilder, Kentucky, United States
$17-$20/hr OnsiteFull Time
Jolly Enterprises
Jolly Enterprises: Provides residential plumbing, HVAC, and disaster restoration services.
Convert incoming customer calls to booked service appointments, follow call script, complete training, maintain accurate customer database, and communicate with dispatch and managers.
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2w
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Office Experience Coordinator
Cincinnati, Ohio, United States
OnsiteFull Time
Schaefer
Schaefer: Structural engineering services for buildings and infrastructure systems.
3+ YOEHigh school diploma required (Associate's preferred). 3+ years administrative/office management or hospitality experience. Strong customer service, communication, organization, and Microsoft Office skills.
Microsoft Office
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2mo
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Customer Experience Supervisor
Cincinnati, Ohio, United States
$15-$15/hr OnsiteFull Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtLead front-of-store team to deliver excellent customer service, train associates, manage POS coverage, and promote loyalty programs.
POS, Point of Sale
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1w
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Customer Experience Lead - Full Time
Cincinnati, Ohio, United States
$15/hr OnsitePart Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOELead front-end operations, coach associates, deliver excellent customer service, manage transactions and merchandising; flexible to work nights, weekends, and holidays.
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2w
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Account Manager (experience required)
Cincinnati, Ohio, United States
OnsiteFull Time
Gateway Logistics
Gateway Logistics: Third-party logistics provider offering freight and supply chain solutions.
2+ YOE2+ years freight brokerage/3PL/transportation account management experience; strong communication, negotiation, and problem-solving skills.
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1mo
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Director Customer Experience & Strategy
Stoughton or McClellan Park or Fallon or Massillon or Cincinnati or Elko or Auburn or Tacoma or Olympia or Tucson or Truckee or Phoenix or Albert Lea or Denver or Alamosa or Riverside or Virginia Beach or Euless or Monroe or Saint Paul or Pueblo or Kansas City or Richmond
$90k-$120k/yr OnsiteFull Time
Diesel Direct
Diesel Direct: On-site mobile refueling and fuel management for commercial fleets.
10+ YOEBachelor's required (advanced degree preferred). 10+ years in customer experience, operations, or service delivery leadership with experience managing managers, strong analytical and process-improvement skills, and project/system implementation experience.
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