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134 technical support manager jobs at 92 companies in Petaluma, CA

2mo
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Technical Support Engineering Manager
San Mateo, California, United States
$140k-$185k/yr OnsiteFull Time
Verkada
Verkada: Sells integrated AI-powered cloud physical security hardware and software.
5+ YOE2+ MgmtLeads Technical Support Engineering; 2+ yrs people leadership; 5+ yrs in a technical role; Bachelor's or Master’s in a technical field; strong communication and customer focus.
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Technical Support Manager
San Francisco, California, United States
HybridFull Time
Omni
Omni: Business intelligence platform for data analysis and visualization.
5+ YOE2+ Mgmt5+ years in technical, customer-facing roles; 1–2+ years in leadership; strong SQL; familiar with Looker, DBT, Snowflake, BigQuery; able to translate complex issues to business outcomes; hybrid SF office.
SQL, Looker, DBT, Snowflake, BigQuery, Agentic workflows
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1mo
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Technical and Client Support Manager
Berkeley, California, United States
$85k-$95k/yr HybridFull Time
Pacific School of Religion
Pacific School of Religion: Providing progressive theological education and social justice leadership training.
5+ YOE5+ years in technical support/client or program management, Bachelor's degree or equivalent, experience with LMS/CRM/SaaS (HubSpot a plus), strong troubleshooting, onboarding, training, and communication skills.
LMS, CRM, HubSpot, SaaS
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1w
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Technical Support Specialist
San Francisco, California, United States
$64k-$100k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
2+ YOE2–3 years supporting technical products, degree or technical bootcamp or equivalent experience, proficiency with case management tools, HTML/CSS/APIs/SQL, strong written and verbal English, troubleshooting and communication skills.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
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3w
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Manager, Technical Solutions
San Francisco, California, United States
$180k-$252k/yr HybridFull Time
Reddit
RedditNYSE: RDDT: Social platform for community-driven discussion and content sharing.
8+ YOE3+ Mgmt8+ years technical support experience, 3+ years managing technical ICs, ad tech and signal expertise, experience with AI/ML workflows, strong troubleshooting and data analysis, BA/BS degree required.
Hex, Tableau, Looker, Sense
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2w
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Authorium
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
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Manager, Level 2 Technical Support
Australia or Malaysia or New Zealand or Taiwan or Philippines or Asia or North America or South America or San Francisco
$45k-$115k/yr RemoteFull Time
Arch Systems
Arch Systems: Providing AI-driven data analytics for manufacturing factory intelligence.
5+ YOE2+ Mgmt5+ years as Level 2/3 support, 2+ years leading or mentoring support teams, proven incident escalation management, SQL/log analysis experience, fluency in English and Mandarin, willingness to travel up to 10%, available for on-call rotation.
Python, Claude, Zendesk, Jira, SQL, HTTP, MQTT
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Technical Program Manager, Support Delivery
San Francisco, California, United States
$216k-$240k/yr HybridFull Time
OpenAI
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years in program management/operations with scalable tooling; experience shipping automation and dashboards; strong cross-functional collaboration; proficient with AI/LLMs to automate
Dashboards, ETL, Low-code tools, AI/LLM tooling
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Technical Support Engineer - AI Lead
Redmond or Fargo or Las Colinas or Charlotte or San Francisco or New York City
$131k-$277k/yr HybridFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
10+ YOEBachelor's degree in computer science, IT, or related field and 10+ years of technical support, consulting, or IT experience; expertise in AI/ML, governance, evaluation, and executive stakeholder management.
AI, Responsible AI, LLM, agentic, AI/ML
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Technical Program Manager
San Francisco, California, United States
$150k-$250k/yr OnsiteFull Time
Array Labs
Array Labs: Builds radar satellites to create real-time 3D Earth maps.
3+ YOEB.S. in an engineering field, 3+ years supporting complex hardware/software programs, ability to learn technical concepts quickly, strong accountability and interpersonal skills, familiarity with Python/SQL; must meet ITAR eligibility (U.S. citizen/LPR or equivalent).
Python, SQL, Google Meet
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Technical Support Engineer (AMER)
Chicago or New York or San Francisco
RemoteFull Time
Zero Hash
Zero Hash: Infrastructure platform for crypto, stablecoins, and tokenized assets.
3+ YOE3+ years technical client-facing or engineering experience; strong REST API, SQL, and scripting skills; proficiency in one or more languages (Python, JavaScript/TypeScript, Golang, Rust); experience with logging, monitoring, and incident management.
REST APIs, WebSockets, Webhooks, SQL, Python, Javascript, Typescript, Golang, Rust, Docker, Kubernetes
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
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Technical Customer Support Lead
San Francisco, California, United States
$100k-$250k/yr OnsiteFull Time
Hercules
Hercules: AI-powered platform for building applications and websites.
Experience in customer support, strong written/verbal communication, experience with Stripe, ability to handle high ticket volume, familiarity building/maintaining AI automations and knowledge bases.
Stripe
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Technical Program Manager (Hardware Deployment) - Contract
Sydney or San Francisco or British Columbia or Australia or United States or Canada
$67-$88/hr HybridContract
Pano AI
Pano AI: Detects wildfires using AI-powered cameras and satellite intelligence.
5+ YOE5+ years in technical program management or field operations; experience with hardware/software deployment, hands-on troubleshooting, stakeholder communication, program scheduling, and willingness to travel 40–60% and provide rotating on-call support.
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2d
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Technical Program Manager, Salesforce
Emeryville, California, United States
HybridContract
Accellor
Accellor: Digital transformation consultancy specializing in cloud and CRM solutions.
12+ YOE12+ years TPM experience, 4+ years with Salesforce, experience with integrations (APIs/MuleSoft), data platforms, enterprise transformations, stakeholder management, GTM/revops support; Salesforce/PMP/SAFe/Scrum certifications preferred.
Salesforce, Data Cloud, MuleSoft, APIs, AI/ML
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3d
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Technical Customer Escalation Manager
San Francisco or New York City or Seattle or Little Rock
$107k-$141k/yr OnsiteFull Time
LiveRamp
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
5+ YOEBachelor's degree in a technical field,5+ years in technical support/escalation/incident management,strong written and executive communication,project management and on-call availability.
Salesforce Service Cloud, Zendesk, JIRA, PagerDuty
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2w
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Technical Account Manager, Google Cloud Platform Consulting
Sunnyvale or San Francisco
$114k-$164k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
5+ YOEBachelor's in CS/Engineering or equivalent,5+ years customer-facing technical experience,cloud operations/support/consulting experience,EMR not mentioned,experience with migrations and strong communication skills.
Google Cloud
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Manager, Support Engineering
New York or San Francisco or Buenos Aires or London
$150k-$220k/yr OnsiteFull Time
Profound
Profound: Analytics platform for brand visibility in AI-generated search results.
5+ YOE2+ Mgmt5+ years in technical support/customer engineering with 2+ years managing engineers; experience building support at high-growth SaaS/AI companies; hands-on troubleshooting of integrations and on-call/24/7 coverage design.
Cloudflare, Vercel, WordPress, Sanity, Contentful, Slack
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Technical Program Manager - RF & Silicon Photonics
Santa Clara or San Francisco
$151k-$189k/yr HybridFull Time
STMicroelectronics
STMicroelectronicsNew York Stock Exchange: STM: Designs and manufactures semiconductor integrated circuits for electronics applications.
6+ YOEBSEE or MSEE with 6+ years' RF or silicon photonics experience; expertise in silicon photonics, SiGe BiCMOS, CIS, or advanced packaging; program management of customer programs and support for PDK/IP and tape-outs.
Process Design Kit (PDK), IP
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Technical Quality Program Manager
San Francisco or New York City
$62-$68/hr HybridFull Time
Notion
Notion: Provides a unified workspace for notes, documents, and project management.
3+ YOE3+ years in customer support/product/quality/program operations; experience working with engineers and product teams, leveraging data to improve bug/feature workflows; AI tooling and SQL experience preferred.
SQL, Notion
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