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Senior Manager, Customer Education & Enablement
Waltham, Massachusetts, United States
$130k-$160k/yr HybridFull Time
Experience building and scaling customer education and enablement programs for SaaS, familiarity with Allego and enablement/learning technologies, strong instructional design and program management, and excellent written and verbal communication.
Allego
1mo
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Customer Enablement Lead (US)
Boston, Massachusetts, United States
HybridFull Time
5+ YOE5+ years in program management/customer success/customer education at a B2B software company; strong project management, cross-functional communication, measuring self-service outcomes; technical aptitude; proficiency with Jira and HubSpot; willingness to travel.
Jira, HubSpot
6d
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Senior Customer Operations Enablement Manager
Breda or Waltham
€80k-€110k/yr OnsiteFull Time
10+ YOEBachelor's preferred,10+ years in customer service/training in life sciences or regulated industries; experience with Order-to-Cash, training design, SAP, Salesforce, and LMS; strong stakeholder and analytical skills.
LMS, SAP, Salesforce
1w
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Director, Enablement Excellence- Member Services
Boston, Massachusetts, United States
$130k-$175k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in customer support/knowledge/learning/quality with 5+ years people leadership; experience building AI-enabled knowledge, training, and quality programs; strong communication and stakeholder skills.
LMSs, knowledge bases, automated QA platforms, AI-powered coaching systems, AI
4w
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Director, Enablement Excellence- Member Services
Boston, Massachusetts, United States
$130k-$175k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in customer support/knowledge/learning/quality with 5+ years people leadership; experience scaling knowledge, training, and QA programs using AI and tooling; strong communication and stakeholder management.
LMSs, knowledge bases, automated QA platforms, AI-powered coaching systems, WHOOP AI support agent
4w
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Customer Education & Content Manager
New York City or United States or Boston or San Francisco
HybridFull Time
3+ YOE3+ years in SaaS content/education/enablement; experience launching customer education and certification programs; strong scripting, on-camera, and cross-functional collaboration skills; LMS and screen-recording tool experience.
Loom, Camtasia, ScreenFlow, Skilljar, Gainsight CE, Northpass, Docebo, Comply AI
2w
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Customer Success AI Operations Lead
Boston or United States
$79k-$117k/yr HybridFull Time
2+ YOE2–6+ years in CS/RevOps/Support Ops or similar; experience building AI-enabled workflows and automations; comfortable with CRM/CS/support/data systems; strong systems thinking and cross-functional communication.
Salesforce, Gainsight, Clari, Gong, Zendesk, Snowflake, Slack, Zoom, Google Workspace, Claude, Claude Code, ChatGPT, Gemini, Cursor, Replit, Zapier, Make, Workato, n8n, Tray.io, SQL
1w
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Product Owner II - Customer Experience & The Way We Work Enablement (Hybrid)
Wilmington or Buffalo or Boston or Baltimore or Washington or New York City or Bridgeport or Burlington
$136k-$227k/yr HybridFull Time
6+ YOE6+ years product, analytical or technical experience; bachelor’s degree (or equivalent); experience with product design, Agile/Lean, stakeholder influence, and customer research tools.
Qualtrics, User Zoom, User Research, User Interviews, Service Now SPM, Agile, Lean, Design Thinking
1d
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Software Product Line Manager
Chelmsford, Massachusetts, United States
$157k-$227k/yr OnsiteFull Time
8+ YOEBachelor's in engineering or CS,8+ years product line management for SDR/radar/defense markets,experience with SDR architectures,Embedded Linux,FPGA/GPU,AI-enabled workflows,and customer-facing defense engagements;U.S. citizenship required.
GNU Radio, VITA/VRT, CMOSS, SOSA, OpenVPX, Embedded Linux, FPGA, GPU
1mo
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P&C Insurance (Personal & Commercial) Transformation Manager
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego or California or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$80k-$294k/yr HybridFull Time
7+ YOE7+ years consulting or industry experience; 5+ years leading and selling insurance consulting engagements; 5+ years agile delivery/product management; Bachelor’s degree; deep P&C insurance domain knowledge and experience with AI-enabled process redesign; significant travel (up to ~80%).
1mo
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Product Marketing Manager
Northborough, Massachusetts, United States
$140k-$160k/yr OnsiteFull Time
8+ YOE8+ years B2B product marketing experience with technical products; strong writing, messaging, launch, sales enablement, and project management skills; ability to translate technical data into customer-facing value.
5d
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Partner Success Manager - Remote/CT, MA, RI
Boston or Massachusetts or Connecticut or Rhode Island
$85k-$95k/yr RemoteFull Time
3+ YOE3+ years in partner/customer or account management with healthcare partners; bachelor’s or equivalent experience; strong analytic, communication, and relationship skills; CRM familiarity; comfortable with AI-enabled workflows.
Salesforce, HubSpot, Gainsight
1mo
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Partner Marketing Manager
North Carolina or Florida or Vermont or Virginia or Boston
$92k-$156k/yr RemoteFull Time
6+ YOESenior B2B partner marketer with 6+ years experience building GTM plans, running integrated campaigns, enabling Sales/Customer Success, using CRM/attribution data, and measuring adoption and pipeline impact.
CRM, GTM, AI
1w
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Senior Product Marketing Manager (Intellectual Property)
Boston, Massachusetts, United States
RemoteFull Time
7+ YOEBachelor's degree or equivalent,7+ years B2B marketing experience with customer marketing, lifecycle or enablement, strong storytelling, cross-functional collaboration, and product messaging skills.
1w
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Senior Product Marketing Manager (Intellectual Property)
Boston or United States
RemoteFull Time
7+ YOEBachelor's degree or equivalent,7+ years B2B marketing experience with customer/lifecycle/enablement focus,experience with cross-functional go-to-market teams,strong storytelling and writing skills.
1mo
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Senior Director, Research & User Intelligence, Customer and Developer Experiences
McLean or San Francisco or Cambridge or New York
$270k-$308k/yr OnsiteFull Time
8+ YOE2+ MgmtSenior research leader with 8+ years in UX research/data science/customer experience/product management, 3+ years analyzing qualitative and quantitative data, 2+ years managing researchers, experience building research programs and using AI-enabled discovery.
1mo
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Partner Solutions Architect (GSI) - AMER East
Boston or New York or Georgia or New Jersey
$143k-$209k/yr HybridFull Time
10+ YOE10+ years in partner- or customer-facing technical roles, hands-on IT development/operations experience, partner enablement, presentation skills, and familiarity with observability, cloud, containers, scripting, config management, and CI/CD tools.
Datadog, Splunk, AppD, New Relic, Dynatrace, AWS, Azure, GCP, Alibaba, Docker, Kubernetes, OpenShift, Cloud Foundry, Python, JavaScript, Ruby, Perl, PHP, Go, Terraform, Ansible, Puppet, Chef, Jenkins, GitLab, APM, Infrastructure, Logs, Synthetics, NPM
2d
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DVP, Business Development, Fluid Analysis
Chelmsford, Massachusetts, United States
$190k-$250k/yr OnsiteFull Time
Lead growth strategy and execution for fluid analysis, develop market opportunities, drive commercial enablement, and build customer relationships; senior leadership experience expected.
2w
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Director of Solutions Engineering
Manchester or United States
RemoteFull Time
Proven experience leading and scaling presales/solutions engineering teams, strong executive communication, presales methodologies, AI-enabled tooling experience, and ability to advise enterprise customers.
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