35 customer success consultant jobs at 29 companies in Everett, MA
1mo
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Scaled Customer Success
Boston or New York City or Washington
OnsiteFull Time
2+ YOE2–6 years in customer success, account management, solutions consulting, operations, or customer-facing SaaS; strong written and verbal communication; systems- and metrics-oriented; willing to relocate to Boston, NYC, or Washington DC; US Person required; willing to travel periodically.
2mo
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Sr. Customer Success Manager
Boston, Massachusetts, United States
$85k-$157k/yr HybridFull Time
5+ YOE5+ years in customer success or related roles with enterprise customers; strong relationship building, cross-functional collaboration, consultative support, metrics-driven, and ability to travel about once a month.
Hi Marley
3mo
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Senior Customer Success Manager
Burlington, Massachusetts, United States
OnsiteFull Time
5+ YOE5+ years in Customer Success, Consulting, or technical account management; strong communication; ability to manage multiple priorities; experience with strategic relationships; Bachelor's degree (Masters preferred).
6d
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Sr Customer Success Manager
Boston or New York City or Washington
$120k-$179k/yr HybridFull Time
5+ YOERequires 5+ years managing large healthcare enterprise relationships, customer success, sales, or software consulting; SaaS experience, communication skills, bachelor's degree or equivalent, and up to 30% travel.
SaaS, Workday, Oracle, SAP, PeopleSoft
1w
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Senior Customer Success Manager
Cambridge or Massachusetts
RemoteFull Time
5+ YOERequires 5+ years in customer success, consulting, partnerships, account management, or implementation within pharmaceutical, biopharma, biotech, or life sciences industries, plus drug development and portfolio management knowledge.
AI/ML, HubSpot
2w
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Client Success Consultant
Leawood or Ohio or Pennsylvania or New Jersey or Texas or Burlington
$101k-$144k/yr RemoteFull Time
5+ YOEBachelor's degree required,5+ years client success or related experience,ability to manage executive relationships,travel up to 20%,clinical or RN background preferred.
1w
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Customer Success Manager
Boston or Denver or Madison or Raleigh
$125k-$250k/yr OnsiteFull Time
10+ YOEBachelor’s degree, 10+ years in technology or technical consulting, customer advisory and enterprise platform expertise, consulting and executive communication skills, project management, agile practices, and willingness to travel.
Appian, AI, robotic automation, Data Fabric, SaaS, PaaS, Employee Assistance Program (EAP), Employee Stock Purchase Program (ESPP)
2w
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Customer Success Manager
Boston or New York City
HybridContract
Relevant tertiary degree, consulting or customer-facing delivery experience, technical knowledge of ITFM/TBM and cost accounting, strong data analysis and stakeholder management skills.
MagicOrange platform, Microsoft Excel, Power BI, Microsoft Teams, Jira, HubSpot, Salesforce
1d
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Customer Success Manager, Top Accounts
Boston or San Francisco or New York City or Seattle or Washington
$200k-$320k/yr HybridFull Time
8+ YOE8+ years in customer success, technical account management, solutions engineering, or strategy consulting; technical fluency in AI/ML and SDLC; enterprise change and adoption experience; bachelor's degree or equivalent.
Claude, Claude Code, Cowork, API, LLM, AI/ML, SDLC
3w
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Customer Success Manager, General Manufacturing
Somerville, Massachusetts, United States
$100k-$160k/yr OnsiteFull Time
4+ YOE4+ years in account management/customer success or consulting in manufacturing, BA/BS required, ability to travel ~20%, experience implementing shop-floor change and leading cross-functional teams.
3mo
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Enterprise Customer Success Manager
San Mateo or New York City or Boston or Salt Lake City
HybridFull Time
5+ YOE5+ years in customer success in SAAS or similar product; renewals experience; excellent communication; Bachelor’s degree or extensive experience; experience in management consulting; interest in AI, insurance, dentistry, and technology; strong work ethic in a high-growth startup.
2mo
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Senior Customer Success Manager, Enterprise
Burlington or New York
$101k-$115k/yr HybridFull Time
5+ YOE5-6 years of customer success or equivalent experience; strong relationship-building, analytical and consulting mindset; client-facing; ability to turn data into actionable insights.
1mo
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Strategic Customer Success Manager III
Waltham or Bethesda or Vancouver
$105k-$128k/yr HybridFull Time
8+ YOE8+ years in customer success/account management in SaaS, 5+ years with strategic accounts, strong analytics and communication, solutions consulting mindset, bachelor’s degree preferred.
1mo
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Customer Success Manager - Global Public Sector (State, Local Government and Education)
Chicago or Washington or Atlanta or Indianapolis or Boston or Seattle or California or New York or United States
$123k-$186k/yr HybridFull Time
3+ YOE3+ years relevant Customer Success or SaaS experience; deep Salesforce Service Cloud expertise (3-4 years); strong consulting, stakeholder management, and communication skills; AI literacy and prompt-engineering basics; preferred Salesforce certifications.
Salesforce, Salesforce Service Cloud, Omni-Channel, Service Cloud Voice, Digital Engagement, Field Service Lightning, Journey Builder, Commerce Promotions, Data Cloud, Einstein AI for Service
3w
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Customer Success Manager (CSM) - SAP Academy for Customer Success - Boston (Hybrid)
Burlington, Massachusetts, United States
$78k-$181k/yr HybridFull Time
2+ YOE2+ years supporting customers or in consulting/account management, ability to drive retention and upsell, AI fundamentals knowledge, strong communication and business acumen, readiness for travel up to 50%.
S/4HANA Finance, SAP SuccessFactors, SAP Business Technology Platform (BTP), SAP Business Data Cloud (BDC)
2mo
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Customer Success Manager - Medical Devices
San Francisco or Boston or Cambridge
$140k-$160k/yr OnsiteFull Time
10+ YOEEngineering BS or equivalent, 10+ years experience (consulting/program management or medical device product development), knowledge of medical device processes and regulations (ISO 13485, 21 CFR Part 11), strong communication and executive presentation skills.
1mo
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Client Success Relationship Manager, Director
Boston, Massachusetts, United States
$160k-$180k/yr HybridFull Time
4+ YOE4+ years account/customer management experience in enterprise software or consulting, BA/BS or equivalent experience preferred, strong communication, presentation, and strategic account skills, ability to travel 15-30%.
SS&C Advent
3w
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Professional Services Consultant
Boston, Massachusetts, United States
$85k-$105k/yr OnsiteFull Time
3+ YOE3–5 years client-facing experience in consulting, customer success, support, or sales; strong communication, project management, and ability to explain technical concepts; familiarity with vendor risk assessments and TPRM preferred.
Salesforce, Google Suite
3w
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Senior Customer Value Manager
Boston, Massachusetts, United States
OnsiteFull Time
5+ YOE5+ years in customer success/solutions consulting; hands-on delivery, solution design, POC experience, strong analytics, project management, and executive communication skills.
1mo
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Technology Account Partner - Insurance
New York or Boston
$165k-$200k/yr HybridFull Time
Significant customer success or consulting experience with enterprise software, ability to build executive relationships, travel as needed, and willingness to obtain security checks.
Quantexa
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