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Customer Experience Lead - Full Time
Portsmouth, New Hampshire, United States
$18/hr OnsitePart Time
Lead front-end operations, deliver excellent customer service, support and direct associates, troubleshoot transactions, and perform opening/closing duties; retail experience preferred.
1mo
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Customer Experience Lead (Keyholder) - Boston
Boston or Brooklyn
$26-$30/hr OnsiteFull Time
2+ YOE2+ years retail/customer-facing experience; flexible hours including evenings, weekends and holidays; strong communication, problem-solving, organization, and coaching skills; luxury/consignment retail preferred.
Google Suite, Salesforce, Mac iOS
1mo
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Experience Lead
New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia or Charlotte
$23/hr OnsiteFull Time
Operational management experience in guest-facing operations, strong communication, time management, and problem-solving; knowledge of Microsoft Office, Google Suite, and Slack; minimum age 18.
Microsoft Office, Google Suite, Slack
3w
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Team Lead, Payment Experience, Americas (Customer Support)
Boston, Massachusetts, United States
$55k-$65k/yr HybridFull Time
4+ YOE4+ years in customer support with informal leadership experience; strong written/verbal English; familiarity with Microsoft Office and CRM; customer- and payment-focused with analytical skills and ability to work flexible schedule.
Zendesk, Google Workspace, Looker, CRM
1mo
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Retail Customer Service Lead
Plymouth, Massachusetts, United States
OnsiteFull Time
2+ YOE2+ years retail customer service experience, leadership preferred, full-time availability including evenings/weekends/holidays; proficiency with POS/computer applications; strong communication, organizational, and physical ability to lift up to 50+ lbs.
POS
1mo
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Guest Experience Lead Contract | Newbury Street
Boston, Massachusetts, United States
$24-$28/hr OnsiteFull Time, Contract
1+ YOE1+ year retail or customer experience, some leadership experience, legally authorized to work, reliable transportation, availability for varied shifts including weekends/holidays, ability to lift up to 30 lbs; food/liquor certification nice-to-have for experiential stores.
4w
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Retail Customer Service Lead
Seabrook, New Hampshire, United States
$14-$26/hr OnsiteFull Time
2+ YOE2+ years retail customer-facing experience, leadership preferred, full-time availability including evenings, weekends, and holidays, proficiency with computer applications, strong written and verbal communication.
POS
1w
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Customer Service Manager, Airport Customer Experience
Providence, Rhode Island, United States
$51k-$87k/yr OnsiteFull Time
2+ MgmtHigh school diploma/GED, experience leading frontline teams, airport customer service knowledge, strong communication, decision-making and critical thinking; ability to obtain USPS clearance and pass FAA background checks.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3mo
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Lead Customer Service Advisor
Everett, Massachusetts, United States
$15-$22/hr OnsiteFull Time
3+ YOEHigh school diploma or equivalent; 3-5 years service industry experience; valid driver's license; knowledge of automotive service and customer service best practices; ability to work days, nights, weekends, holidays.
2mo
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Lead Customer Service Representative
Somerville, Massachusetts, United States
$18-$25/hr OnsiteFull Time, Part Time
Customer service experience with strong communication; computer skills (Word/Excel); able to learn software; able to work 8am-4pm Mon-Fri; hourly pay 18-25; part-time considered.
Microsoft Word, Microsoft Excel, CRM software
1mo
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Manager, Customer Experience Strategic Initiatives
Boston or Chicago or Washington
$120k-$145k/yr HybridFull Time
6+ YOE2+ Mgmt6+ years in project/program/operations, 2+ years managing teams, Bachelor’s in related field, proven experience leading cross-functional initiatives, change management, stakeholder influence, and building PM frameworks.
3w
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Customer Success Technical Lead - Remote
Manchester or Minneapolis or Davidson
$76k-$156k/yr RemoteFull Time
15+ YOEBachelor's in engineering or related field; 15+ years HVAC controls experience; 5+ years applying AI/SaaS to building performance; strong customer-facing, communication, and analytical skills.
BrainBox AI, Nuvolo
2mo
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Supervisor, IT Service Delivery & Customer Experience
Portsmouth, New Hampshire, United States
OnsiteFull Time
3+ YOE3+ Mgmt3+ years leadership with hands-on IT support; strong Microsoft 365, Active Directory, networking, and IT operations experience; ability to lead IT service delivery across multiple sites.
Microsoft 365, Active Directory, Exchange Online, SharePoint, Teams, OneDrive, Windows Server, DNS, DHCP, Group Policies
1mo
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Customer Trust Lead
Boston, Massachusetts, United States
$79k-$95k/yr HybridFull Time
5+ YOE5+ years in information security compliance or vendor risk; working knowledge of SOC 2, ISO 27001, NIST, GDPR, CCPA; experience with high-volume DDQ workflows; strong written communication and organization; proficiency with RFPIO.
RFPIO, SafeBase, Vanta, Drata, OneTrust, Whistic
1mo
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Customer Sales Lead - Northeast
Stamford or Boston
$118k-$162k/yr RemoteFull Time
6+ YOEBachelor's degree, 6 years CPG sales or customer-facing commercial experience, proven ability to deliver net sales and profit targets, trade management and promotional planning experience, strong analytical skills with Circana/NielsenIQ and retailer POS, negotiation and presentation skills.
Circana, NielsenIQ, POS, S&OP
2mo
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Customer Service Supervisor
Avon, Massachusetts, United States
$50k-$60k/yr OnsiteFull Time
2+ YOE2+ MgmtLead customer service management experience; oversee team; on-site Avon, MA; US citizenship or eligible status required.
4d
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1mo
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Lead Patient Experience Representative - Needham (onsite)
Needham, Massachusetts, United States
$21-$31/hr OnsiteFull Time
2+ YOEHigh school diploma/GED required, 2+ years healthcare experience, strong customer service and computer skills, ability to register patients, verify insurance, schedule appointments, obtain prior authorizations, collect payments, and train staff.
Microsoft Office, Adobe, Google Applications
1w
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Lead Customer Service Representative
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$64k-$83k/yr OnsiteTemporary
1+ YOEExperience overseeing disaster assistance operations, reviewing financial/supporting documents, and collecting/reporting program data; GS-11 specialized experience or equivalent education required.
2mo
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Key Lead - Pheasant Lane Mall, Hollister
Nashua, New Hampshire, United States
OnsitePart Time
1+ YOEPart-time retail lead with 1 year retail experience; strong customer service, communication, and leadership potential.
Point of Sale
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