30 customer retention manager jobs at 25 companies in Compton, CA
2w
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Customer Retention Specialist - State Farm Agent Team Member
South Gate, California, United States
$18-$20/hr OnsitePart Time
Must be currently licensed (or able to obtain state insurance licenses), strong interpersonal and communication skills, detail-oriented, prior customer service/account management preferred.
3w
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Customer Success Manager
Los Angeles, California, United States
$75k-$83k/yr HybridFull Time
2+ YOE2+ years in customer-facing customer success or account management, Salesforce experience, measured by retention/expansion metrics, SaaS experience; bachelor’s degree preferred.
Salesforce
2w
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Customer Success Manager
Coppell or Waltham or Lewis Center or Lithia Springs or Tampa or Irvine or Santa Clara or Tukwila
HybridFull Time
5+ YOE5+ years customer-facing experience in data center colocation or managed hosting; bachelor\u0002s degree required; strong executive communication, account retention and escalation management skills; ability to travel up to 50%.
1mo
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Customer Success Manager
Los Angeles, California, United States
OnsiteFull Time
3+ YOE3+ years B2B SaaS customer success or account management; proven onboarding, adoption, retention, and expansion experience; strong communication, organization, problem-solving, and data-driven skills; cross-functional collaboration.
HubSpot, Salesforce, Intercom, Zendesk, Gainsight, Vitally, ChurnZero, Pendo
1mo
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Customer Service Manager
Los Angeles, California, United States
$70k-$85k/yr OnsiteFull Time
3+ YOE2+ Mgmt3+ years client service experience with ≥2 years supervisory/management; preferred veterinary/healthcare experience; skills in team leadership, conflict resolution, training, client retention, and managing 24-hour operations.
Workday, Vimeo
1mo
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Customer Service Manager
Los Angeles, California, United States
$70k-$85k/yr OnsiteFull Time
3+ YOE2+ Mgmt3–5 years client service experience with at least 2 years supervisory experience; strong leadership, training, conflict resolution, client retention, and ability to manage 24-hour/high-volume veterinary or healthcare operations.
1w
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Customer Success Manager - California (USA)
San Diego or Los Angeles or California
RemoteFull Time
5+ YOE5+ years in customer success/account management with enterprise accounts; SaaS/GovTech preferred. Strong presentation, data analysis, retention/expansion skills, CRM proficiency, and willingness to travel regionally.
HubSpot, Salesforce, Zoom, Microsoft Teams, Rentalscape
2d
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Enterprise Customer Success Manager
West Hollywood, California, United States
OnsiteFull Time
3+ YOE3+ years enterprise customer success or account management in B2B SaaS, proven high gross retention, financial fluency, executive communication, strategic account planning, and proficiency with ChurnZero and Salesforce.
ChurnZero, Salesforce
2w
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Senior Sales Business Retention Associate
Greenwood Village or Torrance
$44k-$74k/yr HybridFull Time
2+ YOE2+ years in sales/account management or customer-facing role, consultative selling, presentations, CRM (Salesforce.com), Microsoft Word/Excel, BS/BA or equivalent experience, strong communication and relationship skills.
Salesforce.com, Microsoft Word, Microsoft Excel
5d
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Customer Marketing Manager
Santa Monica, California, United States
$123k-$163k/yr HybridFull Time
5+ YOE5+ years in customer/enterprise/account-based marketing with success influencing pipeline, retention, and expansion; experience with executive engagement and events; Salesforce experience; willingness to travel up to 45%; bachelor's or equivalent.
Salesforce
4d
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Customer Success Manager
Los Angeles or United States or Canada
$75k-$95k/yr RemoteFull Time
2+ YOE2+ years client-facing experience, strong communication, curious about AI, ability to learn systems and improve processes, detail-oriented and retention-focused.
6d
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VP of Customer Success
Los Angeles, California, United States
$230k-$265k/yr OnsiteFull Time
8+ YOE8+ years in Customer Success/Account Management in B2B SaaS, leadership experience managing managers, strong analytical and technical fluency, experience with HubSpot and Asana, and ability to drive retention and expansion.
HubSpot, Asana
1w
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Head of Customer Success
Costa Mesa, California, United States
HybridFull Time
Senior global customer success leader to own retention (GRR), build scalable CS methodology, develop leaders, partner cross-functionally, and drive measurable customer value.
CRM
1w
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Technical Success Manager
Los Angeles or Seattle or Denver
$100k-$120k/yr OnsiteFull Time
3+ YOE3+ years in a technical customer-facing role; enterprise security, networking, cloud or SaaS knowledge; drive adoption, retention, and customer health; strong communication and stakeholder management.
3w
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Branch Manager
Los Angeles, California, United States
$100k-$120k/yr OnsiteFull Time
Provide leadership, develop teams, manage branch P&L and budgets, drive customer retention and new business, ensure safety and quality.
2w
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Director, Data Analytics (Customer Experience / Member Growth & Retention) - REMOTE
Long Beach or United States
$96k-$209k/yr RemoteFull Time
10+ YOE5+ Mgmt10+ years managed care/Medicare experience, 5+ years supervisory experience, Bachelor degree or equivalent, Power BI/Salesforce/Excel proficiency, strong leadership and cross-team collaboration skills.
Microsoft Excel, Power BI, Salesforce, Salesforce Analytics
1w
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Regional Account Manager
Los Angeles, California, United States
$105k-$110k/yr FieldFull Time
Automotive industry and territory management experience required; F&I experience preferred. Must build customer relationships, drive retention and new business, and travel extensively. Valid driver's license required.
Microsoft Office
4w
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Outside Account Manager
Los Angeles or San Francisco
$71k-$120k/yr FieldFull Time
4+ YOE4+ years in account management/customer success or post-sales, proven growth and retention track record, executive presence, restaurant industry knowledge, advanced analytical skills, proficiency with Salesforce/Outreach/Tableau/Sigma.
Salesforce, Outreach, Tableau, Sigma
1mo
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Enterprise Account Manager
United States or San Francisco or Los Angeles or Chicago or Dallas or Houston or Minneapolis or Nashville or Denver or Phoenix or Sacramento or San Diego or San Jose or Seattle
$290k-$315k/yr RemoteFull Time
5+ YOE5+ years enterprise SaaS experience selling to procurement/finance/legal; demonstrated retention and adoption results; account management, negotiation, and customer-facing skills; self-driven and organized; experience with Salesforce, Clari, ZoomInfo, LinkedIn SalesNav, Outreach.
Salesforce, Clari, Zoominfo, LinkedIn SalesNav, Outreach
2mo
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Regional Account Manager
Los Angeles or United States
$85k-$90k/yr HybridFull Time
5+ YOE5+ years in account management/customer success/consultative sales in SaaS, marketplace, logistics, or services; proven retention and expansion ownership; advanced CRM discipline (Salesforce); strong executive communication, cross-functional execution, and ability to leverage AI in workflows.
Salesforce (SFDC)
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