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65 customer success engineer jobs at 49 companies in Berkeley, CA

3w
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Principal Customer Success Engineer
San Mateo, California, United States
$150k-$185k/yr HybridFull Time
Freshworks
FreshworksNASDAQ: FRSH: Provides cloud-based customer support and IT management software.
5+ YOE5+ years in customer success/solutions engineering or related role; workshop and executive engagement experience; ITIL knowledge (certification preferred); cross-functional collaboration; travel up to 30%.
ITIL
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1w
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Customer Success Engineer
San Francisco or New York City
$86k-$142k/yr HybridFull Time
Pave
Pave: Cloud-based software for managing and benchmarking employee compensation.
2+ YOE2+ years customer-facing CSE/TAM/implementation experience at B2B SaaS, strong project management, customer communication, and technical skills with JSON, HTML, SQL and API integrations.
JSON, HTML, SQL, API
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2w
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Customer Success Engineer
San Francisco, California, United States
OnsiteFull Time
Hedra
Hedra: Builds artificial intelligence models for character-driven video generation.
4+ YOE4+ years in a customer-facing technical role, hands-on Python and API experience, onboarding to production, strong communication, generative AI interest, BS/BA or equivalent.
Python, APIs, SDKs
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1w
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Customer Success Engineer
Redwood City or United States
$65-$75/hr HybridFull Time, Contract
Retell AI
Retell AI: Develops human-like AI voice agents for automated call centers.
5+ YOEBachelor's in a technical field, 5+ years CSE/Customer Success experience or exceptional new graduate; strong API and debugging skills; available US business hours; willingness to travel up to 10%.
APIs, webhooks, SIP, Python, TypeScript
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11h
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Customer Success Engineer
San Francisco or New York City
$130k-$150k/yr HybridFull Time
Sprig
Sprig: SaaS platform for AI-powered product research and customer insights.
2+ YOERequires 2–5+ years in customer-facing technical roles, strong troubleshooting, APIs, SDKs, frontend integrations, technical documentation, and familiarity with JavaScript, CSS, SQL, REST APIs, iOS, and Android.
API, SDK, JavaScript, CSS, SQL, REST API, iOS, Android
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1mo
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Customer Success Automation Engineer
San Francisco or Culver City or Dallas or Los Angeles
HybridFull Time
Altruist
Altruist: Provides a digital custodian and portfolio management platform for advisors.
5+ YOE5+ years software engineering with production experience; strong product instincts; experience with LLMs, agent frameworks, Python, APIs, webhooks, Salesforce; customer-focused and data-driven.
Python, LLMs, OpenAI, Anthropic, Gemini, LangChain, LlamaIndex, CrewAI, RAG architectures, APIs, webhooks, Salesforce, Service Cloud, Experience Cloud, Apex, Flow, Salesforce APIs
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2w
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Senior Customer Success Engineer - DGX Cloud
Santa Clara or United States
$200k-$322k/yr RemoteFull Time
NVIDIA
NVIDIANASDAQ: NVDA: Designs GPU-accelerated computing and artificial intelligence hardware.
12+ YOEBS/MS or equivalent,12+ years in customer success/solutions architecture/cloud engineering, strong cloud infrastructure and distributed systems knowledge, Kubernetes experience, programming in Python/Go/shell, excellent communication and data-driven decision skills.
DGX Cloud, gainsight, zendesk, Kubernetes, Python, Go, shell scripting
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1mo
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Senior Customer Success Engineer
San Francisco, California, United States
$180k-$250k/yr RemoteFull Time
LanceDB
LanceDB: Vector database for multimodal AI search and retrieval.
10+ YOE10+ years in post-sales engineering or similar, experience with distributed databases, Rust and Python proficiency, Kubernetes and cloud (AWS/GCP/Azure) experience, excellent communication and troubleshooting skills.
Rust, Python, Kubernetes, AWS, GCP, Azure, Prometheus, Grafana, OpenTelemetry
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2mo
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Technical Customer Success Engineer
San Francisco, California, United States
OnsiteFull Time
Macroscope
Macroscope: Provides AI-powered codebase analysis and automated code reviews.
3+ YOE3+ years in customer success/solutions engineering for developer tools or SaaS; strong CS background; GitHub/CI/CD experience; enterprise onboarding; excellent communication.
GitHub, Git, CI/CD, Linear, Jira, LLMs, Prompt engineering, Code analysis
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3w
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Customer Success
San Francisco, California, United States
$95k-$200k/yr RemoteFull Time
Span
Span: AI-native developer intelligence platform providing engineering team visibility.
3+ YOE3+ years in SaaS customer success or post-sales, experience with technical/engineering teams, consultative approach, strong communication, organization, and problem-solving skills.
Jira, GitHub
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2w
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Senior Customer Success Engineer - DGX Cloud
Santa Clara or United States
$200k-$322k/yr HybridFull Time
NVIDIA
NVIDIANASDAQ: NVDA: Designs graphics processing units and artificial intelligence hardware.
12+ YOE12+ years in customer-facing infrastructure roles, cloud and distributed systems expertise, Kubernetes and scripting (Python/Go/shell), strong communication and data-driven decision skills.
DGX Cloud, gainsight, zendesk, Kubernetes, Python, Go, shell
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2mo
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Customer Success Engineer - West (California)
San Francisco or Phoenix or Los Angeles
$140k-$160k/yr RemoteFull Time
Cyera
Cyera: AI-native platform securing enterprise data across cloud environments.
12+ YOEAssociates degree (or equivalent) required; 12 years experience with strong project management; 3+ years hands-on data and cloud tech; proficiency in SQL and Python; technical customer-facing experience; 25–50% travel.
Cyera Platform, SQL, Python, APIs, web services, DLP, DSPM, CSPM, SIEM, IAM
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1mo
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Customer Success Manager
Germany or New York City or San Francisco or Dallas
€65k-€80k/yr RemoteFull Time
Canary Technologies
Canary Technologies: Provides AI-powered guest management software for the hospitality industry.
3+ YOE3+ years customer success/account management in B2B SaaS; native-level German and English; experience with Gainsight, Salesforce, and Claude; strong data literacy and process engineering; hospitality experience desirable.
Gainsight, Salesforce, Claude
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1mo
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Senior Enterprise Customer Success Engineer (Prisma AIRS)
Santa Clara or New York or Plano or Dallas
$142k-$230k/yr OnsiteFull Time
Palo Alto Networks
Palo Alto NetworksNASDAQ: PANW: Provides enterprise-grade network, cloud, and endpoint security software.
5+ YOE5+ years experience in customer success/solutions architecture or similar within application, network, or data security; expertise in AI ecosystems, agentic deployments, SDLC, API orchestration; strong executive communication and technical leadership skills.
Claude Code, Salesforce, JIRA, Gainsight, Tableau
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2mo
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Customer Success Engineer, Robotics Software and Automation
Mountain View or North America
$132k-$180k/yr FieldFull Time
Intrinsic
Intrinsic: Software platform making industrial robotics intelligent and accessible.
Bachelor's in a technical field or equivalent experience, proven production delivery of industrial automation, proficiency with C++ and/or Python, strong communication and troubleshooting skills, and willingness to frequently travel across North America.
C++, Python, Fanuc, KUKA, UR, ABB, Yaskawa, Beckhoff, Siemens, EtherCAT, Kubernetes, gRPC, Protobuf, Bazel, Angular, ROS (2), Gazebo
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2mo
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Founding Customer Success Manager
San Francisco, California, United States
$185k-$225k/yr OnsiteFull Time
Gumloop
Gumloop: Platform for building AI automated workflows without code.
6+ YOE6+ years in Customer Success/Account Management/Solutions Engineering, enterprise account ownership from onboarding through renewal, C-level engagement, strong technical curiosity with AI agents/workflows, and ability to build Success playbooks and motions.
Slack, Microsoft Teams, Gumstack, MCP servers, API
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1w
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Success Engineer
San Francisco, California, United States
$180k-$240k/yr HybridFull Time
Firecrawl
Firecrawl: Converts websites into clean structured data for AI.
3+ YOE3+ years in customer-facing technical roles, API/devtools experience, ability to build integrations/POCs, grow accounts, diagnose technical issues, strong communication and customer instincts.
API, GitHub, Markdown
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2mo
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AI Success Engineer
San Francisco or Prague or Brno
$93k-$123k/yr HybridFull Time
Productboard
Productboard: Software for managing product strategy and customer-driven roadmaps.
1+ YOEExperience in customer success/implementation in B2B SaaS, managing a portfolio across activation to renewal, 1–2 years hands-on AI experience, familiarity with product management methods and enterprise tools, strong communication and consultative skills.
Productboard, Slack, Salesforce, Google Suite, Zendesk, Claude, Zoom, Gong, Jira, GitHub, Loom
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1d
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Customer Success Manager
Santa Clara or Yocumtown or Harrisburg or Nashua
HybridFull Time
Amphenol
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
10+ YOEBachelor's in engineering or related technical field and 10+ years in customer-facing technical roles; escalation leadership, RCA, QBRs, CRM tools, and domestic/international travel required.
Single Pane of Glass, Salesforce, Jira, Smartsheet, Microsoft Office
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1mo
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Customer Success Manager
North America or San Francisco or New York City or London
RemoteFull Time
Linear
Linear: Sue tracking and project management software for software teams.
5+ YOE5+ years in technical customer-facing roles, SaaS/startup experience, strong organization and communication skills, experience partnering with product/engineering, skilled at onboarding and driving product adoption.
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