50 saas onboarding specialist jobs at 45 companies in United States
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Onboarding Specialist
Sydney or United States or United Kingdom or Brazil or Singapore or India
OnsiteFull Time
Hapana: Australian fitness management software serving gyms, boutique studios, and fitness franchises worldwide.
2+ YOERequires 2–4 years with SaaS or CRM platforms and at least 2 years in customer onboarding, success, or support. Strong organization, communication, technical guidance, and problem-solving skills required.
Alivo: N AI software helping roofing contractors answer leads, book inspections, and win jobs.
2+ YOERequires 2+ years in customer success, onboarding, or SaaS implementation; customer training, CRM and data setup experience; strong English communication; and U.S. work eligibility. Spanish and a bachelor's degree are preferred.
Oak Brook or Alabama or Arizona or Florida or Georgia or Iowa or Illinois or Indiana or Michigan or Minnesota or Missouri or North Carolina or Nebraska or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or West Virginia
$80k-$100k/yrRemoteFull Time
Inspira Financial: Privately owned financial-services administrator serving employers, institutions, advisors, and individuals with health, wealth, retirement, and benefits solutions.
5+ YOERequires 5 years of client service or relationship management experience, strong communication and problem-solving skills, Microsoft Office proficiency, and Consumer Directed Health Benefits experience. College degree preferred.
Microsoft Excel, Microsoft Word, Microsoft Outlook
GiveCampus: Private fundraising software and services helping nonprofit educational institutions raise money and engage constituents.
Experience implementing SaaS solutions for enterprise partners, onboarding/process design, project management, strong communication and technical aptitude with integrations/APIs.
Gaya: AI browser-extension software for insurance agents, brokers, wholesalers, and underwriters that automates quoting data entry.
Strong verbal and written communication, patience, organization, ability to explain technical products, follow-up discipline; insurance or SaaS onboarding experience is a plus.
LMN: Software serving North American landscapers and arborists with management, payments, and workforce-training platforms.
3+ YOERequires 3+ years in a SaaS environment, strong communication, organizational and time management skills, CRM or customer success tools experience, and ability to travel in Canada and the U.S.; French or Spanish is an asset.
Salesforce, ChurnZero, Gainsight, HubSpot, Google Workspace, Microsoft Office Suite, LMN, SingleOps, Greenius
Product Specialist (SaaS Implementation and Onboarding)
Seattle or Bellevue
$80k-$90k/yrOnsiteFull Time
Zenoti: Cloud-based SaaS provider of business software for salons, spas, medspas, and fitness businesses.
2+ YOERequires 2–4 years of SaaS experience, AI or data-driven product exposure, onboarding and adoption expertise, stakeholder management, analytical skills, customer presentations, and proficiency with MS Office, JIRA, Confluence, and PS tools.
Ottimate: N AI-powered accounts payable automation platform serving finance teams across the invoice-to-payment lifecycle.
1+ YOE1-5 years in SaaS customer implementation, ability to translate technical functionality for non-technical users, strong presentation and project management skills, CRM experience (preferably Salesforce), AP lifecycle knowledge preferred, analytical mindset, travel up to 10%.
Edmentum: Private K–12 education technology providing digital curriculum, assessments, intervention, and virtual learning to schools and educators.
Experience designing and delivering B2B SaaS GTM onboarding or training programs, facilitating virtual and in-person sessions, developing instructional content, analyzing training data, and coordinating complex events.
Raken: Raken is a construction management software serving contractors with field reporting and project-management tools.
2+ YOE2+ years in SaaS onboarding/implementation or customer-facing roles, strong Excel macro skills, excellent written/verbal communication, presentation and training ability, organized, able to manage multiple projects; Spanish fluency a plus.
AllianceHCM: Cloud-based payroll and human capital management software provider.
Hands-on HCM, SaaS, CRM, or project technology experience; timekeeping solution experience preferred; relationship-building skills. Bachelor's degree preferred, with Microsoft Excel or SQL Server proficiency a plus.
Human Capital Management (HCM), Software as a Service (SaaS), Customer Relationship Management (CRM), Swipeclock, Microsoft Excel, SQL Server, AllPay
TechTargetNasdaq Global Select Market: TTGT: Public B2B technology intelligence, media, and marketing serving technology vendors and buyers worldwide.
1+ YOEBachelor’s degree and 1–3 years of customer-facing experience in customer success or support, preferably with SaaS, B2B digital marketing, marketing automation, lead generation, or content marketing.
AllianceHCM: Cloud-based payroll and human capital management software provider.
5+ YOE3+ Mgmt5+ years in SaaS implementation or HR tech, 3+ years people management, capacity planning, CRM/KPI-driven process improvement, and ability to de-escalate high-risk projects.
FRONTSTEPS: Private SaaS provider of community association management software for HOA managers, boards, homeowners, and security staff.
Client-facing B2B SaaS implementation experience, technical aptitude, customer training and documentation skills, and ability to manage 20+ simultaneous projects. CRM and automation experience preferred.
Power Monitors, Inc.: U.S.-based power quality instrument manufacturer serving electric utilities, industrial facilities, commercial buildings, and electricity end-users.
3+ YOE3+ years in customer success or technical training, knowledge of power quality concepts, ability to explain technical concepts, proficiency with cloud SaaS and CRM, strong presentation and organizational skills.
Texture: Private energy-grid software helping electric utilities, VPPs, and grid-services companies monitor, coordinate, and run operations.
3+ YOERequires 3–5 years in implementation, onboarding, customer support, or delivery; strong organization, communication, customer-facing skills, SaaS exposure, and experience with technical teams and Scrum.
gWorks: Cloud software for municipalities, counties & utility districts.
4+ YOERequires 4+ years in client onboarding, implementation, or software adoption; SaaS experience; software configuration and troubleshooting; strong communication, coaching, organization, analysis, and problem-solving skills.