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33 escalations manager jobs at 23 companies in Kettering, OH

3d
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Service Manager
Milford, Ohio, United States
$65k-$75k/yr OnsiteFull Time
Guild Garage Group
Guild Garage Group: Provider of residential and commercial garage door services.
5+ YOE3+ Mgmt5+ years service industry experience, 3+ years leadership, experience managing/coaching field technicians, strong KPI knowledge, customer escalation handling; background, drug, and MVR checks required.
ServiceTitan
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2mo
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Customer Service Manager
West Chester, Ohio, United States
OnsiteFull Time
Barnes Group
Barnes Group: Manufactures precision aerospace components and industrial technology solutions.
Manage customer service team; oversee order processing, escalations, exports compliance, and site metrics.
Salesforce, EDI, Export compliance policies
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3d
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Service Manager
Milford, Ohio, United States
$65k-$75k/yr FieldFull Time
PDQ Doors
PDQ Doors: Provides residential and commercial garage door installation and repair services.
5+ YOE3+ Mgmt5+ years service industry experience, 3+ years leadership, experience managing and coaching field technicians, KPI-driven, able to improve performance and handle escalations.
ServiceTitan
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3d
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Service Manager
Milford, Ohio, United States
$65k-$75k/yr FieldFull Time
Guild Garage Group
Guild Garage Group: Alliance of residential and commercial garage door service companies
5+ YOE3+ Mgmt5+ years service experience, 3+ years leadership, experience managing field technicians, strong KPI and coaching skills, customer escalation handling; background, drug, and motor vehicle checks required.
ServiceTitan
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1w
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Case Manager - Outreach
Cincinnati, Ohio, United States
$20-$25/hr FieldFull Time
Lighthouse Youth & Family Services
Lighthouse Youth & Family Services: Providing comprehensive social and behavioral services for youth.
3+ YOEProvide trauma-informed case management, advocacy, crisis de-escalation, service coordination, documentation, and aftercare support; bachelor\u0002s in Human Services or equivalent experience required; QMHS credential required.
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3d
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Case Manager (47090)
Xenia, Ohio, United States
FieldFull Time
TCN Behavioral Health Services
TCN Behavioral Health Services: Providing accessible mental health and substance abuse treatment.
3+ YOEProvide intensive ACT case management for individuals with serious mental illness; maintain clinical documentation; meet billable hour targets; valid Ohio driver\u007Fs license and auto insurance; First Aid, CPR, de-escalation required.
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1mo
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6670 - Assistant Store Manager PT
Cincinnati, Ohio, United States
$14-$16/hr OnsitePart Time
Lids
Lids: Retailer of licensed sports apparel, headwear, and accessories.
Supervising store associates, executing sales and visual merchandising, managing inventory and cash, resolving customer escalations, and performing physical store tasks (lifting, standing).
MPOS, Lids Custom, Point-of-Sale
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3d
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Case Manager
Xenia, Ohio, United States
$19-$21/hr FieldFull Time
TCN Behavioral Health
TCN Behavioral Health: Provides comprehensive mental health and substance use treatment services.
3+ YOE3+ years working with SMD population; associate degree or HS diploma with experience; First Aid, CPR, de-escalation required; valid Ohio driver’s license and automobile insurance; maintain OMHAS-appropriate licensure; documentation and billable-hour compliance.
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1d
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Retail Store Manager - Centerville Place Shopping Center
Centerville, Ohio, United States
$54k-$70k/yr OnsiteFull Time
Bath & Body Works
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
2+ YOE2+ Mgmt2+ years management experience in retail, proven sales and customer service results, ability to hire/train/coaching staff, strong communication and de-escalation skills, high school diploma/GED or equivalent.
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1w
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Site Manager - Flying Ace Express Car Wash
Huber Heights or Dayton
$65k/yr OnsiteFull Time
Express Wash Concepts
Express Wash Concepts: Operator of express tunnel car wash locations.
2+ YOEHigh school diploma required (associate/bachelor's preferred),2+ years leadership experience in customer-facing/operational roles,customer service and de-escalation skills,ability to work weekends/holidays,and basic computer proficiency.
POS systems, Microsoft Office, Google Workspace
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2d
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Clinical Manager (LISW-S or LPCC-S)
Trotwood, Ohio, United States
OnsiteFull Time
Personal Growth Counseling Services
Personal Growth Counseling Services: Provides outpatient mental health and addiction recovery services.
3+ YOE2+ MgmtMaster's or Doctoral degree, active unrestricted Ohio LISW-S or LPCC-S, 3+ years clinical experience with 2+ years supervisory experience, First Aid/CPR/De-escalation within 90 days, familiarity with Ohio Medicaid and EHR systems.
EHR
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3mo
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Clinical Supply Chain Project Specialist (Entry)
Cincinnati, Ohio, United States
OnsiteFull Time
Medpace
MedpaceNasdaq: MEDP: Full-service clinical contract research organization for medical development.
1+ YOEPreferred B.S./B.A. in life sciences or supply chain, 1+ year industry experience preferred, strong communication and problem-solving, PowerPoint/Excel/Word proficiency, ability to prioritize and escalate.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word
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2mo
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Director Finance Operations- Adena Critical Access Hospitals (Days) FT
Washington Court House or Greenfield or Waverly
OnsiteFull Time
Adena Health
Adena Health: Provides healthcare services to communities in southern Ohio.
2+ YOE2+ MgmtBachelor's in Business/Finance/Accounting; 2-7 years healthcare management; de-escalation training within 6 months.
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4d
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Customer On-Site - Cincinnati, OH
Cincinnati, Ohio, United States
$24-$26/hr OnsiteFull Time
Traba
Traba: AI-driven platform connecting industrial businesses with vetted workers.
1+ YOEHigh school diploma,1+ years operations or customer-facing experience,strong communication and interpersonal skills,professional demeanor,ability to manage onboarding and escalations in warehouse environments.
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3w
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Elementary Teacher
Cincinnati, Ohio, United States
$50k/yr OnsiteFull Time
FullBloom
FullBloom: Provider of education and behavioral health services for children.
Bachelor's degree preferred, valid teaching certification preferred, ability to implement data-driven instruction, adapt to dynamic environments, and manage behavior including de-escalation and restraint when necessary.
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1mo
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Collections Coordinator
Raleigh or Lexington or Greensburg or Indianapolis or Atlanta or Richmond or Tysons Corner or Fort Lauderdale or Aiken or Elgin or Denver or Orlando or Charlotte or Greenville or Coral Gables or Jeffersonville or Alpharetta or Tampa or Nashville or Cincinnati or Louisville or Augusta or Chicago
$18-$28/hr HybridFull Time
Cherry Bekaert
Cherry Bekaert: Provides accounting, tax, and business advisory services to organizations.
1+ YOEHigh school diploma, 1+ year collections/accounts receivable experience in professional services, ability to manage AR portfolio, document client interactions, send statements, research payments, and escalate issues.
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3w
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Behavior Aide
Cincinnati, Ohio, United States
$16/hr OnsiteFull Time
Specialized Education Services, Inc.
Specialized Education Services, Inc.: Provides specialized K-12 education and behavioral health services.
High school diploma required; experience in educational/behavioral interventions preferred; ability to implement behavior plans, use de-escalation and crisis management, lift up to 50 lbs, and operate a computer or tablet.
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2mo
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Critical Situation Leader
Norwood or United States
$66k-$75k/yr RemoteFull Time
CDK Global
CDK Global: Provides integrated technology solutions for automotive and vehicle dealerships.
5+ YOE5+ years client services/marketing/sales experience, strong communication and presentation skills, ability to manage escalations and influence stakeholders, knowledge of CDK products/processes; Saturday and some weekend work required.
Vision, Salesforce
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3d
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Registered Nurse RN Full Time Nights
Dayton, Ohio, United States
OnsiteFull Time
Oceans Healthcare
Oceans Healthcare: Provider of specialized behavioral health and psychiatric services.
Active RN license for employment state (compact accepted), Associate Degree in Nursing, CPR certification, behavioral de-escalation training required, ability to assess and manage psychiatric patients, strong communication and critical thinking.
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4w
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Resident Advisor - Corrections (2nd Shift)
Cincinnati, Ohio, United States
$17-$19/hr OnsiteFull Time
Talbert House
Talbert House: Provides mental health, addiction, and community social services.
0+ YOEHigh school diploma/GED; 0–2 years experience (training provided); valid driver\u0002s license and auto insurance if driving; basic computer skills; strong communication, de-escalation, and crisis-management abilities.
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