46 senior client success manager jobs at 38 companies in Berkeley, CA
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Senior Client Success Manager
New York City or San Francisco or Seattle
$128k-$145k/yrHybridFull Time
Maven Clinic: Virtual clinic providing women's and family healthcare services.
7+ YOE7+ years in account management/customer success in digital health or SaaS with ownership of commercial outcomes for large employer clients, strong analytical and communication skills, experience with channel partners, and willingness to travel 25-30%.
United States or San Francisco or Seattle or New York City or Santa Monica
$102k-$162k/yrRemoteFull Time
GoodRxNASDAQ: GDRX: Platform for prescription drug price comparison and healthcare discounts.
8+ YOE3+ Mgmt3+ years team lead experience, 8+ years pharmaceutical client/account management, strong communication, analytics, and relationship management; Salesforce and project management tool proficiency.
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Berwyn or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek
$79k-$145k/yrRemoteFull Time
Milliman: Global provider of actuarial and risk management consulting services.
5+ YOEBachelor’s degree or equivalent experience; 5+ years in data analytics, healthcare, or related fields; client operations, cross-functional coordination, healthcare data, and strong communication skills.
Databricks, Microsoft Azure, Azure DevOps, Jira, Python, R, SQL, EHR
San Jose or Sunnyvale or Santa Clara or Florida or Georgia or Texas or Colorado or Oregon or California
$74k-$84k/yrFieldFull Time
Valet Living: Provides amenity and property services to the multifamily industry.
5+ YOERequires 5+ years of B2B account management, client success, service delivery, or project management experience, CRM proficiency, driver’s license, personal vehicle, regional travel, and outdoor property-walking ability.
Valet Living: Doorstep waste collection and amenity services for apartment communities
5+ YOERequires 5+ years in B2B account management, client success, service delivery, or project management; CRM experience; valid driver's license; travel in a personal vehicle; and strong relationship-building and problem-solving skills.
Superpower: Provides a preventative healthcare platform using diagnostics and AI.
7+ YOE7+ years in customer success/account management with ownership of engagement/retention metrics; strong data and outcomes skills; enterprise relationship experience; healthcare/benefits experience preferred.
Client Success Manager, Labor & Multi Employer Funds
United States or Denver or San Francisco
$100k-$129k/yrRemoteFull Time
Virta Health: Reversing type 2 diabetes through virtual care and nutrition.
5+ YOE5+ years in customer success/account management/consulting/healthcare/benefits, strong relationship-building and communication, ability to manage complex stakeholders and present ROI, proactive use of AI tools.
Veeva SystemsNYSE: VEEV: Cloud-based software solutions for the global life sciences industry.
7+ YOE7+ years digital marketing strategy and account management in healthcare/pharma agencies; experience with pharma product launches, analytics, and client retention; travel quarterly; strong communication and critical thinking.
AppsFlyer: Provides mobile marketing attribution and data analytics software.
7+ YOE7+ years in customer success or technical client-facing SaaS roles; experience driving retention and growth, building technical roadmaps, data analysis skills, and strong executive and technical communication.
SQL, Athena, BigQuery, Looker, Python, JavaScript, SDK, APIs, ChatGPT, Claude
Atlanta or Frisco or Mountain View or New York or San Diego
$142k-$233k/yrOnsiteFull Time
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
7+ Mgmt7+ years leading client success teams, experience with mid-market B2B clients and payments/payroll/lending products, strong strategic planning, analytics, and cross-functional communication skills.
OperaNASDAQ: OPRA: Develops web browsers and internet software services.
5+ YOE5+ years in client solutions, technical account management, customer success, performance marketing, or AdTech. Strong analytics, experience with attribution, DSPs/MMPs, and excellent communication.
Stripe: Provides online payment processing and financial infrastructure for businesses.
6+ YOE6+ years client-facing customer success or equivalent experience with payments/fintech and consumption-based SaaS; strong executive presence and stakeholder management; consultative and technical skills.
New York City or Boston or San Francisco or Pittsburgh
$104k-$195k/yrOnsiteFull Time
BNYNYSE: BK: Global institution managing and servicing financial assets worldwide.
7+ YOEBachelor’s degree required; 7–10 years in financial services with institutional relationship management, client service, or sales experience; proven senior client relationship and new business generation success.
Lumafield: Accessible industrial CT scanners and cloud-based analysis software
8+ YOERequires an engineering bachelor's degree, 8+ years of technical and client-facing experience, manufacturing expertise, communication skills, commercial acumen, and executive presentation ability.
San Francisco or New York City or Mumbai or Bangalore or United States or Canada or India or Luxembourg or United Kingdom
$86k-$105k/yrRemoteFull Time
Juniper Square: Provides software and services for private market investment management.
5+ YOE5+ years professional experience (3+ years in CSM), Bachelor's or equivalent, strong client communication and presentation skills, prioritization and project management, quick technical learning, and regular use of AI tools in CSM workflows.
Carta: Software platform for cap table management and fund administration.
5+ YOE5+ years enterprise client-facing experience (PE/VC preferred), strong quantitative aptitude, negotiation and communication skills, experience driving product adoption and using AI tools to analyze data.
Hinge HealthNYSE: HNGE: Digital provider of musculoskeletal care and physical therapy
5+ YOE5+ years in Account Management/Client Success/Sales, experience with MSK or digital health, proven retention/expansion results, strong communication and analytical skills, Bachelor's degree or equivalent; Gainsight proficiency preferred.
Harvey: AI platform for legal research and document analysis.
8+ YOE3+ Mgmt8+ years in customer success or account management with 3+ years leading enterprise CS teams; experience with complex global enterprise clients in AI/SaaS/legal/technology; strong strategic, communication, and executive presence.
SkanskaNasdaq Stockholm: SKA B: A construction and project development delivering innovative and sustainable solutions.
10+ YOE6+ MgmtRequires a bachelor's degree in construction management or equivalent experience, 10 years of relevant experience, and proven success managing teams, schedules, budgets, profitability, quality, safety, and client satisfaction.