82 member success manager jobs at 63 companies in United States
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Member Success Manager
Tucson, Arizona, United States
$60k/yrOnsiteFull Time
Kiln: Privately held U.S. flex-office and coworking operator serving startups, remote professionals, and enterprise teams.
3+ YOE3+ years experience in sales/partnerships/business development/hospitality/community management, strong local network, account growth and pricing experience, organizational skills, verbal/written communication, mentoring experience, Google Suite and HubSpot proficiency.
Collective: Private U.S. financial back-office platform serving self-employed entrepreneurs with formation, accounting, bookkeeping, payroll, and tax services.
2+ YOE2+ years of tax, accounting, or client-facing experience; strong knowledge of S Corporations; familiarity with bookkeeping, payroll, CRM and workflow tools; highly organized and proactive; strong written and verbal communication.
Xero, QBO, Gusto, Salesforce, Slack, Google Workspace
Sundae: Venture-backed residential real estate marketplace connecting homeowners selling as-is with local property investors.
2+ YOE2+ years in customer success, account management, project coordination, or related field; strong organization, communication, and project coordination skills; experience with PM tools and Salesforce/Google Workspace.
ClickUp, Asana, Monday.com, Trello, Salesforce, Google Workspace
Scholars of Finance: U.S. 501(c)(3) nonprofit developing principled finance leaders through undergraduate leadership development, mentorship, and executive engagement.
5+ YOERequires 5 years in student, member, customer success, relationship management, finance, consulting, or project management; bachelor's degree; coaching experience; CRM, data tracking, reporting, and program operations skills; travel up to 15%.
Crossover Health: Private national medical group delivering team-based primary care to employers, unions, tribes, health plans, and their members.
3+ YOERequires 3+ years of client success, marketing, or member experience and a relevant bachelor's degree. Strong communication, relationship-building, creative problem-solving, organization, and project management skills required.
3i Members: Invitation-only investment network helping family offices and private investors share deals, insights, and services.
6+ YOE6-9+ years in customer success, membership, or client services leadership; high-touch, data-driven approach; strong coaching and escalation skills.
RadiFi Credit Union: Member-owned not-for-profit credit union serving individuals and families with banking and lending services in Northeast Florida.
2+ YOERequires 2+ years of related experience, a two-year degree or specialized certification, strong supervisory, communication, problem-solving, technology, and decision-making skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel
MEMBER SUCCESS REPRESENTATIVE - EAGLE STATION BRANCH
Carson City, Nevada, United States
$38k-$54k/yrOnsiteFull Time
Greater Nevada Credit Union: Member-owned, not-for-profit Nevada credit union providing personal and business banking, lending, mortgages, and financial services.
1+ YOERequires 1 year of customer service experience and 6+ months in sales, banking, or a financial institution, plus communication, problem-solving, relationship management, and sales skills.
Scholars of Finance: U.S. 501(c)(3) nonprofit developing principled finance leaders through undergraduate leadership development, mentorship, and executive engagement.
5+ YOERequires 5 years in student, member, customer success, relationship management, finance, consulting, or project management; bachelor's degree; coaching experience; CRM, data tracking, reporting, and program operations expertise; travel up to 15%.
WealthCounsel: Private legal-technology providing document-drafting software, education, and practice resources to estate-planning, elder-law, and business-law attorneys.
Bachelor's degree or equivalent direct customer service experience; excellent communication, listening, data entry, troubleshooting, and time management skills; experience with Salesforce, Zoom, DocuSign, chat tools, and Google Suite tools.
Labelmaster: Manufacturer and distributor of hazmat labels, packaging, software, training, and compliance services for businesses.
5+ YOEManage inbound order channels, route orders, meet SLAs and customer success metrics, produce reports, train/mentor team members; 5+ years customer service experience desirable; MS Office and CRM experience.
Microsoft Dynamics 365, Microsoft Excel, Microsoft Word, Microsoft Office
Imagine360: Private health plan provider helping self-funded U.S. employers lower healthcare costs and support employees.
2+ YOEHigh school diploma (BA preferred),2+ years client services/account management,healthcare or employee benefits experience,ability to travel 10-15%,proficient with Microsoft Office.
Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
Washington or Arkansas or Connecticut or Delaware or Florida or Georgia or Idaho or Illinois or Iowa or Kansas or Kentucky or Massachusetts or Maine or Michigan or Minnesota or Montana or New Hampshire or New Mexico or New York or North Carolina or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Utah or Vermont or Wisconsin or Wyoming
$174k-$200k/yrRemoteFull Time
American Institute of Architects: A nonprofit professional association representing architects and design professionals through advocacy, education, resources, and member services.
10+ YOELicensed architect and AIA member with 10+ years progressive experience, strong business acumen, experience leading continuing education/professional development and revenue-generating programs, supervisory experience, and ability to translate research into scalable programming.
Member of Protocols - Client Success & Operations Manager, Token Vesting
New York or Porto or Singapore or Sioux Falls
RemoteFull Time
Anchorage Digital: Institutional crypto platform providing custody, trading, staking, settlement, and banking through a U.S. federally chartered crypto bank.
Manage protocol client lifecycle for token vesting product, perform API configuration and data validation, handle bugs and operational tasks, and support upsell opportunities; crypto background and client-facing experience preferred.
Chamber of Commerce for Greater Philadelphia: Nonprofit civic membership chamber convening Greater Philadelphia businesses and leaders to advance growth, jobs, and regional opportunity.
3+ YOERequires 3+ years in member relations, account or customer relations, retention success, CRM, Microsoft Word and Microsoft Excel proficiency, communication and problem-solving skills, Philadelphia residency, transportation, insurance, and a valid driver's license.
Fitness/Gym Sales & Member Success Advisor - Wexford/Green Tree
Wexford or Green Tree
$17-$25/hrOnsiteFull Time, Part Time
Anytime Fitness: Global fitness franchise providing 24/7 gym access.
Responsible for membership and training sales, community outreach, guest service, leadership, and basic club operations; 18+ with strong communication, time management, and tech skills; personal training certification is a plus.
Fitness/Gym Sales & Member Success Advisor - Wexford/Green Tree
Wexford or Green Tree or Pittsburgh
$17-$25/hrOnsiteFull Time, Part Time
Anytime Fitness: Global fitness franchise providing 24/7 gym access.
Responsible for membership and training sales, customer service, community outreach, and basic club operations. Requires strong communication, time management, self-motivation, and tech-savviness; 18+ years; PT certification a plus.
ISSA - The Worldwide Cleaning Industry Association: Nonprofit global trade association serving cleaning and facility-solution businesses with education, standards, events, and advocacy.
3+ YOE3+ years in customer success/account management, proficient with CRM/AMS and Salesforce, associate degree or equivalent, strong communication, multitasking, and ability to meet performance goals.
Salesforce, CRM, AMS, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
Alexandria or Colorado or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kentucky or Maryland or Minnesota or Nebraska or Nevada or North Carolina or Ohio or Oregon or Pennsylvania or Tennessee or Texas or Virginia or Washington or West Virginia
$70k-$75k/yrHybridFull Time
Good360: Nonprofit product-philanthropy organization connecting corporate surplus goods with nonprofits serving people in need.
7+ YOERequires 7 years in marketing, communications, customer experience, member success, nonprofit programs, or related work; journey ownership, analytics, cross-functional influence, and strong writing skills.