229 provider success manager jobs at 142 companies in United States
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Provider Success Manager
United States
$115k-$145k/yrRemoteFull Time
Paradigm Health: AI-native clinical trial platform connecting biopharma sponsors with research-ready providers to expand patient access to clinical research.
4+ YOERequires 4+ years in healthcare client services, clinical operations, contracting, business development, account management, or partner success; CRM, project management, and development tools experience; executive stakeholder and complex initiative leadership.
HubSpot, Salesforce, Monday, Microsoft Project, Smartsheet, Jira, Confluence
Forus: AI-powered healthcare technology automating prior authorizations, affordability, and pharmacy routing for doctors, patients, and biopharma.
2+ YOE2+ years customer-facing experience (2-10 years preferred) in customer success, implementation, or account management; onboarding, stakeholder management, adoption, expansion, escalation, process building, and strong written/verbal communication.
Manatee: Private virtual mental health clinic providing family-centered therapy and counseling for children, teens, and parents.
2+ YOE2+ years in care coordination, medical admin, or customer success; strong phone communication, documentation, independent work, comfortable with CRM and EHR systems, ability to meet daily targets.
5+ YOE5+ years provider engagement or healthcare account management; knowledge of primary care workflows, Medicare/MA, medical billing, EHRs; strong relationship, project management, and data-analysis skills.
5+ YOE5+ years provider engagement or healthcare account management experience; knowledge of primary care workflows, EHRs, Medicare/Medicare Advantage, medical billing, and project management; willing to travel up to 75%.
Tava Health: Mental health platform connecting employees and individuals with licensed therapists through online and in-person care.
Experience with outreach and relationship management, strong written and verbal communication, CRM familiarity (HubSpot), detail-oriented and coachable, interest in healthcare or mental health.
PointClickCare: Private Canadian healthcare software providing EHR, care-coordination, revenue-cycle, and workflow tools to post-acute and senior-care providers.
2-5 years healthcare experience preferred; exposure to provider organizations; strong written/verbal communication, project management, analytical skills; experience with CRM, SaaS or EHR advantageous; willing to travel (~30%).
Interwell Health: Private kidney care management partnering with physicians, payers, and providers to support people with chronic kidney disease.
10+ YOE5+ MgmtBachelor’s degree and 10+ years in healthcare technology customer success, support, or enablement, including 5+ years leading managers, prior Epic experience, operational improvement, KPIs, and generative AI use.
Acumen, Interwell Acumen, Epic, Epic Community Connect, Electronic Health Record (EHR), Salesforce Service Cloud, Learning Management System (LMS), NPS, generative AI
Plutus Health: Private healthcare revenue cycle management firm serving U.S. providers with medical billing, coding, automation, and denial recovery.
7+ YOE7+ years U.S. provider credentialing experience; familiarity with CAQH, PECOS, NPPES and payer portals; proficiency with Microsoft Excel and credentialing databases; strong organizational and communication skills.
CAQH, PECOS, NPPES, OIG, SAM, MEDICAID EXCLUSION, MEDICARE OPT OUT LIST, SOCIAL SECURITY DEATH MASTER FILE, UHC, BCBS, Cigna, Humana, State Medicaid, Microsoft Excel
Harbor IT: Cyber-first managed IT provider delivering cybersecurity, cloud, and risk-management services to complex, compliance-driven organizations nationwide.
3+ YOERequires 3+ years in client success or account management, ideally with an MSP, cybersecurity, or IT provider, plus client retention, renewal, communication, and organizational skills.
Quality Improvement Plans (QIPs), Net Promoter Score (NPS)
Netrio: Private managed IT and cybersecurity provider serving small and mid-market enterprises across North America.
3+ YOERequires 3–5 years in customer success or sales, strong communication, analytical and critical-thinking skills, persuasion and negotiation ability, and familiarity with managed service providers and technology solutions.
Microsoft Azure, Microsoft 365, Microsoft Intune, ASR, Microsoft Teams, Microsoft SharePoint, Windows, Linux, Cisco, Palo Alto
Director of Provider Success & Clinical Operations
New York City, New York, United States
$175k-$200k/yrFieldFull Time
Annie Aesthetic: Private-equity-backed medical aesthetics platform acquiring and supporting U.S. medical spas and functional-health clinics.
4+ YOE4+ Mgmt4+ years as a medical aesthetics provider with injecting experience (RN/NP/PA preferred); 4+ years clinical operations with people leadership; strong clinical knowledge of injectables/lasers; data-driven coaching and project management skills; ability to travel ~50%.
PurpleLab: PurpleLab is a private healthcare analytics providing real-world data and software to life sciences, payers, providers, and advertisers.
5+ YOEBachelor’s degree and 5+ years of customer success experience in SaaS or DaaS required, plus advertising, healthcare data analytics, life science, or payer-provider experience and SQL or data analytics tools.
Innovaccer: Healthcare AI providing infrastructure to health systems, payers, governments, and life sciences organizations.
8+ YOE8+ years in healthcare consulting, customer success, account management, or enterprise SaaS; strong healthcare operations/payer-provider knowledge; proven executive relationship and commercial skills; MBA preferred.
Access One: Chicago-based private business technology provider serving companies with managed IT, cybersecurity, cloud, voice, data, and security services.
2+ YOERequires 2–5 years in customer service or related work, Microsoft application familiarity, and ticketing-system experience; ConnectWise and managed IT services provider experience preferred.
Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft SharePoint, ConnectWise
United States or Arizona or California or Colorado or Florida or Georgia or Indiana or Iowa or Michigan or Minnesota or Nebraska or Nevada or New Hampshire or North Carolina or Oklahoma or Pennsylvania or Texas or Utah or Virginia or Washington
RemoteFull Time
Impartner: Impartner is a privately held SaaS provider of partner relationship management and channel marketing software for businesses worldwide.
Manage named customers to drive adoption, renewals and expansion; provide technical/product guidance on PRM; strong interpersonal, organizational, negotiation, and communication skills; proficient with Microsoft Office, Excel, and PowerPoint; experience with CRM platforms.
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Impartner PRM, Salesforce, Dynamics, HubSpot