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66 customer onboarding manager jobs at 53 companies in Berkeley, CA

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Customer Onboarding Manager
Plano or Vancouver or Foster City or Tel Aviv or Toronto or London or Amsterdam or Tbilisi or Medellin or Israel or San Francisco or United States or Canada
$88k-$110k/yr HybridFull Time
Tipalti
Tipalti: AI-powered platform for finance automation and global payments.
4+ YOERequires 4+ years of SaaS implementation, project management, consulting, onboarding, or customer success experience, strong communication and project management skills, and rapid adaptability.
NetSuite, QuickBooks, Intacct, HTML, CSS, JavaScript, API
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1mo
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Customer Onboarding Manager
McLean or Mountain View
$175k-$205k/yr OnsiteFull Time
ID.me
ID.me: Provides secure digital identity verification and authentication services.
5+ YOE5+ years onboarding/implementation experience with enterprise accounts, strong project management, stakeholder communication, familiarity with Google Workspace, Jira, Rocketlane, and Salesforce.
Google Workspace, Jira, Rocketlane, Salesforce
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1mo
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Onboarding Manager - Hybrid
San Francisco, California, United States
$100k-$120k/yr HybridFull Time
Numeral
Numeral: Automates sales tax registration and filing for online businesses.
2+ YOE2+ years in implementations/onboarding/customer success or operations; strong project management, technical empathy, and customer advocacy; comfort with data, SQL and Excel; startup mindset and ownership.
SQL, Microsoft Excel, Sheets, LLMs, API
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3w
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Onboarding & Activation Manager
Brisbane, California, United States
$120k-$160k/yr OnsiteFull Time
Cutera
Cutera: Develops and manufactures energy-based medical aesthetic devices.
5+ YOEBachelor's degree,5+ years in onboarding/customer success/implementation or program management,proven cross-functional leadership,project management skills,and experience using data to drive improvements.
Salesforce, Power BI, Showpad, LMS platforms
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3w
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Onboarding & Activation Manager
Brisbane, California, United States
$120k-$160k/yr OnsiteFull Time
Cutera
Cutera: Designs and manufactures laser-based medical aesthetic treatment systems.
5+ YOEBachelor's degree,5+ years in onboarding/customer success/implementation or related,proven program design and cross-functional leadership,project management and data-driven improvement skills,CRM/BI/LMS proficiency.
Salesforce, Power BI, Showpad, LMS platforms
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Senior Manager, Onboarding, TWC
Mountain View or United States
$146k-$230k/yr RemoteFull Time
Atlassian
AtlassianNASDAQ: TEAM: Develops software for team collaboration and project management.
10+ YOERequires 10+ years in customer success, account management, or SaaS roles; enterprise customer relationship management; executive stakeholder engagement; program management; and Gainsight, Salesforce, and Tableau experience.
Jira, Confluence, Gainsight, Salesforce, Tableau, Success-AI
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2mo
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Customer Success Manager, Enterprise & Onboarding
San Mateo or Provo or Canada or United States
$128k-$180k/yr RemoteFull Time
GC AI
GC AI: AI-powered legal platform for in-house legal teams.
3+ YOE3+ years in B2B SaaS customer success owning onboarding, adoption, renewals, and expansion; strong presentation, stakeholder management, data-driven renewal skills, and comfort with technical products in startup settings.
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1mo
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Manager, Onboarding & Integration
Irvine or San Francisco or Teaneck
OnsiteFull Time
Qcells
Qcells: Provider of solar modules, energy storage, and EPC services.
8+ YOEBachelor's degree,8+ years experience in customer service/operations/account management or related roles,proficiency with Salesforce,Confluence,JIRA,Microsoft Office,leadership,analytical and project management skills.
Salesforce, Confluence, JIRA, Microsoft Office
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3d
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Onboarding Account Manager
United States or San Jose or Draper or California or New York City or Seattle or Los Angeles County or Massachusetts or Austin or Utah or Dallas or Houston or Florida or North Carolina or Illinois or Colorado or Arizona or Georgia or Oregon or Pennsylvania
$79k-$112k/yr HybridFull Time
BILL
BILLNYSE: BILL: Automated financial operations software for small and midsize businesses.
2+ YOERequires 2+ years in software implementation, onboarding, or customer success; bachelor's degree; accounting software experience; AP workflow knowledge; strong communication, organization, and technical configuration skills.
NetSuite, Sage Intacct, Xero, QuickBooks
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1mo
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Talent Acquisition & Onboarding Lead
Oakland, California, United States
$80k-$100k/yr OnsiteFull Time
Cardea Health
Cardea Health: Provides healthcare and supportive services to marginalized, unhoused populations.
3+ YOE3+ years recruiting/onboarding/HR coordination experience; strong organizational, communication, and customer service skills; ability to manage high-volume workflows; supervisory experience preferred.
Microsoft Office, HRIS systems, applicant tracking systems, onboarding platforms
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1mo
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Senior CSM - Implementation & Onboarding Lead
Paris or Seoul or Luxembourg or San Francisco
HybridFull Time
Hopae
Hopae: Provides decentralized digital identity and verification infrastructure.
7+ YOE7+ years experience (minimum), including 3+ years in Customer Success/Implementation/Technical Onboarding; technical experience with API integrations; proficiency with automation and CS tools; fluent English; based in Paris/Île-de-France preferred.
Zapier, Make, n8n, HubSpot, Intercom, Notion, Jira, Gainsight, sd-jwt-js
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2mo
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Senior Manager, Growth & Onboarding
Palo Alto or Austin
$146k-$162k/yr HybridFull Time
Mudflap
Mudflap: Fuel payment and discount platform for the trucking industry.
6+ YOE6+ years in growth, onboarding, operations, or customer lifecycle leadership; proven ability to improve conversion, activation, retention, and engagement; analytical with data-driven approach; strong people leadership; interest in AI and automation; experience in PLG, fintech, logistics, marketplaces, or mobility a plus.
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3w
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Client Onboarding Specialist
Chicago or Royal Oak or New York City or San Francisco
$47k-$67k/yr HybridFull Time
SpotOn
SpotOn: Provides point-of-sale and business management software for restaurants.
2+ YOE2+ years customer success experience, bachelor\u0002s degree required, executive communication, project management, Salesforce familiarity, strong analytical and stakeholder coordination skills.
Salesforce
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1mo
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Customer Success Manager
San Francisco or New York City
$97k-$120k/yr HybridFull Time
Hover
Hover: Creates 3D property models and measurements from smartphone photos.
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
CRM
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2w
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GTM Technical Onboarding Program Manager
San Francisco, California, United States
$226k-$251k/yr HybridFull Time
OpenAI
OpenAI: Develops artificial intelligence models and generative AI software services.
5+ YOE5+ years in technical enablement or customer-facing technical roles; experience with complex SaaS platforms, technical discovery and scoping, curriculum and hands-on lab design, strong program management and communication.
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1d
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Customer Success Manager
United States or San Francisco
$75k-$110k/yr RemoteFull Time
DoorDash
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
3+ YOEBachelor's degree or equivalent experience; 3–5 years in customer success, account management, onboarding, or customer-facing technology roles. Requires account ownership, communication, problem-solving, retention, and cross-functional collaboration.
Online Ordering, mobile apps, loyalty, CRM
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3mo
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Customer Success Manager
San Francisco, California, United States
OnsiteFull Time
Modernloop
Modernloop: Automation for talent operations
1+ YOEOnboarding, adoption, relationship management; monitor health metrics; proactive support; upsell opportunities; strong communication.
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2mo
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Customer Success Manager
San Francisco, California, United States
$90k-$130k/yr OnsiteFull Time
Mach9
Mach9: AI-powered software that automates feature extraction from geospatial data.
Customer Success experience with project management instincts, strong communication with technical and non-technical audiences, onboarding and project execution skills, ability to travel ~25%, familiarity with Google Workspace, Notion, and Pylon; HubSpot and SQL are nice to have.
Google Workspace, Notion, Pylon, HubSpot, SQL
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1mo
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Customer Success Manager
North America or San Francisco or New York City or London
RemoteFull Time
Linear
Linear: Sue tracking and project management software for software teams.
5+ YOE5+ years in technical customer-facing roles, SaaS/startup experience, strong organization and communication skills, experience partnering with product/engineering, skilled at onboarding and driving product adoption.
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2mo
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Founding Customer Success Manager
San Francisco, California, United States
$185k-$225k/yr OnsiteFull Time
Gumloop
Gumloop: Platform for building AI automated workflows without code.
6+ YOE6+ years in Customer Success/Account Management/Solutions Engineering, enterprise account ownership from onboarding through renewal, C-level engagement, strong technical curiosity with AI agents/workflows, and ability to build Success playbooks and motions.
Slack, Microsoft Teams, Gumstack, MCP servers, API
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