791 enterprise customer success manager jobs at 568 companies in United States
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Enterprise Customer Success Manager
New York City, New York, United States
$120k-$150k/yr HybridFull Time
5+ YOE5+ years in customer success or account management; experience with enterprise SaaS; strong AI tool fluency; excellent communication; strategic enterprise book of business; collaborative mindset.
1mo
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Enterprise Customer Success Manager
Chicago, Illinois, United States
$100k-$120k/yr OnsiteFull Time
4+ YOE4+ years in customer success or client-facing SaaS roles; experience with enterprise accounts, project management, presentations, and cross-functional collaboration.
2mo
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Manager, Enterprise Customer Success
Toronto or New York City
$155k-$207k/yr HybridFull Time
7+ YOE3+ Mgmt7+ years in SaaS customer success or implementations, 3+ years managing teams, enterprise account experience, AI/tooling familiarity, strong coaching, forecasting, and commercial skills.
ChatGPT, Claude, Granola, Slack, Gorgias AI Agent, APIs
3mo
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Enterprise Customer Success Manager
Raleigh, North Carolina, United States
HybridFull Time
5+ YOE5+ years in Customer Success, Account Management, or Sales with multi-site B2B experience.
1mo
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Senior Enterprise Customer Success Manager
Toronto or San Francisco
HybridFull Time
5+ YOE5+ years in Customer Success/Account Management/Implementation at B2B SaaS, enterprise experience, proven renewal/expansion ownership, strong stakeholder management and change management skills.
16h
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Enterprise Customer Success Manager
San Francisco, California, United States
$160k-$200k/yr HybridFull Time
Experience managing enterprise accounts, supporting technical teams, leading complex onboarding, driving adoption and expansion, building executive relationships, and traveling to customers.
AI
1mo
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Enterprise Customer Success Manager
San Francisco, California, United States
$175k-$200k/yr OnsiteFull Time
6+ YOE6+ years in customer success or account management for technical software; experience with enterprise SaaS customers (800+ employees); ability to manage up to 30 enterprise customers, escalate/resolution skills, and operate autonomously.
Merge Unified, Merge Agent Handler, Merge Gateway, API, LLMs
1w
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Enterprise Customer Success Manager
Massachusetts, United States
RemoteFull Time
5+ YOERequires 5+ years in customer success, consulting, or technical account management; enterprise cybersecurity or SaaS experience; cloud, directory services, networking, and enterprise software expertise.
Gainsight, AWS, Microsoft Azure, Google Cloud Platform (GCP), Active Directory, LDAP, Windows, UNIX
3mo
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Enterprise Customer Success Manager
San Mateo or New York City or Boston or Salt Lake City
HybridFull Time
5+ YOE5+ years in customer success in SAAS or similar product; renewals experience; excellent communication; Bachelor’s degree or extensive experience; experience in management consulting; interest in AI, insurance, dentistry, and technology; strong work ethic in a high-growth startup.
2mo
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Customer Success Manager, Enterprise
New York City, New York, United States
$105k-$125k/yr HybridFull Time
3+ YOE3+ years in Customer Success or Account Management for enterprise SaaS; bachelor's or equivalent; experience managing 30–50 enterprise accounts; Gainsight and Salesforce proficiency; strong executive presence, analytics, and generative AI/prompt engineering experience.
Gainsight, Salesforce, generative AI tools
3mo
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Enterprise Customer Success Manager
United States or New York City
$150k-$180k/yr RemoteFull Time
5+ YOE10+ years in Customer Success/Strategic Consulting/Technical Account Management; proven $1M+ enterprise ARR experience; strong technical ACUMEN across AI/ML, analytics, APIs; executive presence; ability to drive NRR and strategic expansion.
APIs, Data pipelines, Dashboards, AI models, Analytics platforms
1mo
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Enterprise Customer Success Manager
United States
$160k-$180k/yr RemoteFull Time
7+ YOE7+ years in customer success, 3+ years managing enterprise customers, proven GRR/NRR performance, executive stakeholder engagement, technical collaboration with Security/Engineering/DevOps.
1d
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Customer Success Manager, Enterprise
United States
$106k-$224k/yr RemoteFull Time
5+ YOERequires 5+ years in customer success, account management, or strategic consulting in SaaS; enterprise customer management, KPI ownership, presentations, consultative problem-solving, Salesforce, CRM systems, and AI workflow familiarity.
Salesforce, MCP, CLI, BrightHire
4w
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Enterprise Customer Success Manager
American Fork, Utah, United States
OnsiteFull Time
5+ YOE5+ years enterprise customer success/account management, experience with enterprise portfolios and $1M+ ARR, familiarity with video surveillance/IoT, strong executive presence, data-driven analysis, bachelor's degree, able to travel up to 30%.
1w
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Manager, Customer Success Enterprise
United States
$126k-$202k/yr RemoteFull Time
3+ YOE3+ MgmtRequires 3+ years of Customer Success or Account Management leadership in SaaS, enterprise account experience, coaching skills, business acumen, communication, organization, and knowledge of SaaS metrics.
SaaS, FSA, HSA, 401k, Bonusly, One Medical, Maven Maternity, Maven Milk, IUI, IVF
3w
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Enterprise Customer Success Manager
Philadelphia, Pennsylvania, United States
HybridFull Time
5+ YOE5+ years in SaaS customer success or account management, experience with enterprise/high-value customers, renewal and expansion focus, strong communication and strategic skills, experience using AI tools.
AI tools, APIs, Single Sign-On (SSO)
1w
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Customer Success Manager, Enterprise
United States or Chicago
$125k-$150k/yr HybridFull Time
5+ YOERequires 5+ years in customer success, account management, consultative sales, or SaaS; 3+ years with enterprise customers; strong communication, data analysis, organization, and cross-functional partnership skills.
Salesforce, Google Workspace, Customer Success platforms, Customer Relationship Management (CRM) systems, marketing automation, digital advertising, AI tools
2w
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Enterprise Customer Success Manager
United States
$120k-$145k/yr RemoteFull Time
5+ YOE5+ years enterprise B2B SaaS customer success with $500K+ ARR portfolio, PropTech/property management experience preferred, executive relationship skills, implementation/onboarding experience.
SQL, Retool, Airtable
5d
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Enterprise Customer Success Manager
United States
$105k-$120k/yr RemoteFull Time
5+ YOE5+ years in customer success, account management, or customer-facing growth roles; 2+ years with enterprise healthcare SaaS, EHR, or RCM platforms; experience with renewals, expansion revenue, and complex healthcare accounts.
SaaS, EHR, RCM, Salesforce
1mo
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Director, Enterprise Customer Success
United States
$146k-$244k/yr RemoteFull Time
10+ YOE10+ years enterprise account/customer success experience in Cyber/SaaS, strong knowledge of customer success tools, metrics, analytics, team leadership, and cross-functional collaboration.
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